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Post-sales phone and web based 1st line technical support. Perform problem determination, and escalate to 2nd Line support as required. Retain responsibility for calls that you have taken and proactively manage their resolution.
The Project Manager is responsible for interfacing with the client on complex projects/contract and allocating project resources; definition of the project plan; and driving the project to completion on time, within budget, and in accordance with Stork Technical Services (RBG) Limited procedures and HSEQ standards.
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The Role: - 1st and 2nd line support (mainly 1st line) - Working Monday to Friday on shift pattern (earlies / lates) - Working closely with Microsoft packages, exchange and server with an external customer.
1st line support (6 month contract)Urgently require a 1st line support analyst who is available immediately and can start work on Tuesday 8th May.Hourly rate is 11-12 (experience dependent) working for 7.
Keywords: 1st line / 2nd line support, service desk, service delivery, Active Directory, Windows, Microsoft OfficeMy client is currently looking for an experienced 1st line / Service Desk Analyst to provide 1st line technical support and a Service Desk Function and management of third-party suppliers.
1st Line Service Desk Analysts required for 3 month + contract based in Hemel Hempstead. Payrate is 10.00 per hour.We are looking for 1st line Service Desk analysts to work on a support team in a very busy environment providing support to a major retail customer.
NOC Front Office Support Engineer - 200-350/day - SwitzerlandNOC Front Office Support Engineers URGENTLY required for one of the world's leading global Telecommunications Vendor for a minimum of 12 months with a view to extension.
Computer People Nottingham have a brand new requirement for a First Line Technical Support Advisor to join a pioneering and local client.Working within a Technical Support Department you will receive calls and respond to emails from both Internal Staff and External Customers.
1st Line Technical Support, up to 25KThis successful blue chip global company based near Havant who works with an impressive list of clients is looking for a for an individual to join their 1st line technical support team.
Post-sales phone and web based 1st line technical support. Perform problem determination, and escalate to 2nd Line support as required. Retain responsibility for calls that you have taken and proactively manage their resolution.
1st Line Support - Wintel - Desktop Support - Coventry An expanding IT solutions company are seeking a 1st Line Support specialist to assist their support team. This position puts you responsible for a great level of telephony and you will be required to support the desktop environment.
1st Line Support / Service Desk / Technical Support / Network Support required to join my award winning client to provide 1st Line / Service Desk support. My client is ideally looking for someone who can start IMMEDIATELY! 1st Line Support / Service Desk / Technical Support / Network Support Type - Permanent Start - Immediate Salary - 18.
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