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Telecoms customer service manager
This Customer Service Manager position is accountable for all Customer Service in the UK & Ireland, assuring departmental and company service objectives with best in class Customer Service delivery to both direct and end customers across the UK and Ireland.
Customer service operations manager
You will fulfil a critical role in the management of Burberrys Customer Service operations with accountability for the global operational support of the customer service Contact Centre network holding a senior position within the Customer Service Leadership Team.
Customer service manager consumer elec
PSD Customer Contact-South East-United KingdomSalary : £50k plus car and bonusAbout the Client: My client is a leading consumer electronics organisation who are growing their UK business. As part of the European business the UK is targeted to become the most important market that they operate in.
Call centre manager
PSD Customer Contact-North West-United KingdomSalary : basic up to £40K plus benefitsAbout the Client: My client is a prestigious brand within the technology sector providing services to both consumers and business customers. The company is growing rapidly and as part of their continued support of their customer base require an experienced call centre manager to form part of their customer service management team.
Technical support manager
PSD Customer Contact-North East-United KingdomSalary : up to £45 plus benefitsAbout the Client: My client is a leading provider of technical solutions to businesses and due to the expansion of the services division they require a technical support manager. The company works with SMEs and large corporate organisations and the services business is an ongoing support function offered to customers for an ongoing fee.
Call centre manager - london
PSD Customer Contact-London-United KingdomSalary : £45,000-£50,000 + Excellent BenefitsAbout the Client:My client is an expanding retailer who operates a network of stores and is currently growing their online and mail order presence. About the Role:As part of this growth they are looking for a dynamic individual to lead their contact centre through a period of growth and change.
Retentions operations manager
PSD Customer Contact-East Midlands, West Midlands-United KingdomSalary : £60-65k + Car Allowance + BonusAbout the Client: My client is a leading b2b organisation providing utilities services to the SME sector. A well known UK brand this is a great opportunity to work in one of the fastest moving environments in the UK.
Contact centre operations manager
PSD Customer Contact-London, London-United KingdomSalary : £55-60k + BenefitsAbout the Client:A well known Leisure organisation About the Role:Working alongside the Operations Director and the board you will be responsible for leading and managing the Contact Centre and driving continuous improvement to the customer journey.
Outsource contracts manager
PSD Customer Contact-Scotland-United KingdomSalary : £60k plus bonus and benefitsAbout the Client: My client is one of the most recognisable consumer brands in the UK in the telecommunications sector. Providing services to both consumer and business customers the company is at the forefront of communications technology.
Head of training
PSD Customer Contact-Home Counties, South East-United KingdomSalary : c.£40K + Bonus + BenefitsAbout the Client:My client is currently growing rapidly and as part of their growth they currently require a head of training to join the organisation. About the Role:The ideal candidate will have extensive sales training experience coupled with the ability to lead and inspire a small but focussed training team in delivering training excellence across a variety of call centre/telephone sales consultants.
Senior contact centre manager
PSD Customer Contact-Scotland-United KingdomSalary : £55k plus attractive benefitsAbout the Client: My client is a large technology supplier and through continued growth require a senior contact centre manager in Scotland. The role will have a sales through service focus.
Senior team manager
PSD Customer Contact-London-United KingdomSalary : £30k + up to 20% Bonus + BenefitsAbout the Client:This rapidly expanding organisation is seeking an experienced Senior Team Manager. About the Role:Reporting to the Contact Centre Manager you will work together to improve and develop the contact centre processes in-line with the companies growth plans.
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