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You will lead and define the effective management of complaints resolution across Thames Water. Developing an empathetic and supportive response to any level of customer dissatisfaction, turning a negative experience for the customer into a positive one by consistently providing the highest level of customer experience whilst meeting regulatory targets.
This is a fantastic opportunity for a Customer Insight specialist to work for a leading retail name as their Head of Customer Insight. This will be a progressive and growing role with a real opportunity to establish insight and a team. To be considered for this role you must have significant insight experience within a B2C environment.
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Customer Service Farnborough Monday - Friday 9:00am - 5:30pm £10.00 per hour Start ASAP A great opportunity to join a global and growing company! The Role: We are currently looking for a confident and proactive candidate who will provide excellent and accurate customer service.
The role is based in Windsor and will provide comprehensive Customer Service support including: -Achieve 80% first Call resolution Levels -Achieve required Service levels -Promotion of additional services as required.
Our client is looking for someone to service inbound customer telephone queries relating to policy renewal, and where possible recommend products to suit customer needs and demands. You will need to answer queries in a professional and courteous manner, work well within a team, identify renewals and sales opportunities during service delivery to meet customer needs and demands and work towards targets.
We are seeking customer service and data entry advisors to work within our busy call centre for fixed term, full time & part time roles on short term and long term assignments in Newcastle-under-lyme or Stoke.
Customer Service candidates required to work in Epsom and the surrounding areas. Inbound Customer Services experience is required along with strong Administration skills Huntress Group does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation.
We are urgently recruiting for a number of Customer Service roles for our clients based in North and South Nottinghamshire. The role *Taking inbound calls and being the first point.
Do you pride yourself on providing a "Stand out from the crowd" 1st class customer service? Would you like a telephone based customer service role that is varied and challenging.
Dealing with customers on the phone in both German and English the role requires fluency in both languages, a sense of humour and great communication skills.
Customer Service £17,500 - £22,000 Hemel Hempstead Permanent Our Client in Hemel Hempstead are looking for a Customer Service Adviser to join their team. The Customer Service Adviser will work within a team from the office in Hemel Hempstead.
This role is based in Salford Quays. Please make sure you can get there before applying. This is a Customer Service Representative role that requires excellent customer service, attention to detail and excellent phone manner skills.
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