A leading Aerospace company are looking for a Customer Service Manager Role purpose Customer services department provides services and material support to over 100 customer’s world wide, across a range of in service product types. Each month hundreds of orders are received and quotations issued, ranging in value up to many millions of pounds. The role will require the individual to be responsible foe the effective management of the entire ‘customer facing’ function, and motivation of the Customer ... Read job description >>
Customer Service Manager SUMMARY The Customer Service Manager is responsible for the day-to-day management of the Customer Service Representatives. Customer Service Managers are responsible for ensuring the highest level of customer service is a role model and leader and must solve problems, make informed decisions and manage the team wisely in order to achieve maximum results. PRIMARY RESPONSIBILITIES 1. Manage the work of Customer Service Representatives to ensure client service standards and case ... Read job description >>
Working for a satellite of a large company, based in Manningtree, Essex. The role is for a Customer Services Manager and will report into the Head of Customer Services. Responsible for a team of 13 customer care advisors Involved in the day to day running of the department Dealing with escalated calls and letters Coaching staff through difficult situations and offering training where necessary Ensuring that all customers receive excellent care and attention and that their experience is a positive ... Read job description >>
Working for a satellite of a large company, based in Manningtree, Essex. The role is for a Customer Services Manager and will report into the Head of Customer Services. Responsible for a team of 13 customer care advisors Involved in the day to day running of the department Dealing with escalated calls and letters Coaching staff through difficult situations and offering training where necessary Ensuring that all customers receive excellent care and attention and that their experience is a positive ... Read job description >>
Customer Experience Manager Permanent c£36K ASA's financial services client has a new opportunity within their customer service area for a customer experience manager. The purpose of this role is to facilitate the development, implementation and continuous evolution of the customer experience strategy across the combined customer service function. Customer Experience and strategy development experience is essential. Accountabilities include: * Customer Insight - responsible for pro actively analysing ... Read job description >>
Customer Services Manager - Dorset, Dorset Our large Aerospace Defence client is currently looking Customer Services Manager - Perm to be based in Dorset. Role purpose The Customer Services department provides services and material support to over 100 customers' worldwide, across a range of in service product types. Each month hundreds of orders are received and quotations issued, ranging in value up to many millions of pounds. The role will require the individual to be responsible for the effective ... Read job description >>
THIS ROLE REQUIRES SOMEONE WHO SPEAKS TURKISH AND LIVES OR IS HAPPY TO RELOCATE TO TURKEY. Responsibility to effectively manage team and performance of the Customer Services Dept. Interface with key account managers, other sites globally, production, operations, HR, finance, IT. Responsible for sourcing internal and/or external support for the development of the team & way of work. To be responsible for and manage on a daily basis the process of Customer Service given through this department to our ... Read job description >>
Customer Service Manager – Shrewsbury - £18,000 p/annum – Permanent - FT Based in Shrewsbury, our client is currently looking for a Customer Service Manager to help continue their quality after sale service. Based in the telecommunications sector, you will be expected to manage and supervise the current customer service team and to maintain the high level of support expected by customers by liaising with them and carrying out telephone support, order processing and stock control. As customer ... Read job description >>
Customer Services Manager - Ipswich, Suffolk Customer Relations Manager Our client is in urgent need of an experienced professional to responsible for the monitoring, influencing, and enhancement of customer satisfaction. Customers are defined as end users, value add resellers, prospects and influencers. Your key objective is to increase customer satisfaction and loyalty by continuing to enhance the engagement with our clients customers and improving our services. Previous experience in thesoftware ... Read job description >>
Customer Service Manager - Birmingham, Birmingham Customer Service Manager Birmingham £34000-£35000 + pension + life assurance The Company A leading brand in their industry, this company operates from modern headquarters based in North Birmingham. The Role You will be responsible for the management of a Customer Service department consisting of Customer Order Processors and Business Account Managers. - Supporting the UK customer base line with business objectives. - Ensure customer satisfaction ... Read job description >>
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