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This will involve defining, planning and managing projects in accordance with best-practice principles through all stages of the engineering development life cycle. Additionally the role will be involved in the management of long term support contracts or in-service support requests.
The ideal candidate must have good man-management experience within a large scale IT support arena, must be comfortable coordinating with offshore and local teams to deliver on strict SLA's and timeframes (ITIL Environment). You will directly report into BAU head/manager here.
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About the Client:My client is looking for a Senior Manager to oversee and develop the service and change function's within the business. You must have had previous P&L ownership for multiple sites.
This will involve defining, planning and managing projects in accordance with best-practice principles through all stages of the engineering development life cycle. Additionally the role will be involved in the management of long term support contracts or in-service support requests.
The ideal candidate must have good man-management experience within a large scale IT support arena, must be comfortable coordinating with offshore and local teams to deliver on strict SLA's and timeframes (ITIL Environment).
To manage Life Insurance applications from point of referral, liaise with GP surgeries and Insurers to ensure all outstanding information is collated to enable an underwriting decision to be made within an acceptable timeframe.
As a European Customer Service Manager you will manage the day to day Customer Service Operations within your region, dealing directly with customers providing support to ensure our clients Supply Chain runs efficiently to ensure smooth delivery of products and proactively resolving issues within the Supply Chain.
The ideal candidate must have good man-management experience within a large scale IT support arena, must be comfortable coordinating with offshore and local teams to deliver on strict SLA's and timeframes (ITIL Environment).
About the Client: One of the leading technology organisations in the UK providing solutions to small to medium sized organisations is looking to recruit a senior manager to transform the operations and customer experience function.
Your task will be to manage a key programme of Proposition and Customer Experience development, which is set to transform the experience Business customers get when they interact with O2. With your help, we can develop and refine this experience, so thats its the very best in the market.
As a Partner Account Manager in the sales team you are a sales driven member of the team, individually accountable and rewarded for the sales performance of your partner base. You will work closely with your 20+ selected partners, being both on site and office based.
We are looking for Prince2/MSP qualified Project Managers with experience of working on Enterprise Level Software Implementations or Application Development Projects of circa £3-5M in either Financial Services, Retail, Publishing,.
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