As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions. Its a case of working closely with the Bid Management teams and Pre/Post-Sales Solution Architects, and using your excellent service, operational and commercial knowledge to support the design of large scale, high complexity proposals that deliver value for customers and O2.
With so many people and organisations relying on us, its essential that our services are nothing less than outstanding. As part of our Service Control team, youll make sure thats the case by managing the resolution of high-impact issues and co-ordinating cross-divisional teams to get problems sorted. Day-to-day, youll keep the business abreast of IT and network status, communicate any incidents and ensure there are no chinks in our network protection.
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As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions.
With so many people and organisations relying on us, its essential that our services are nothing less than outstanding. As part of our Service Control team, youll make sure thats the case by managing the resolution of high-impact issues and co-ordinating cross-divisional teams to get problems sorted.
Youll cement our partnerships with them, take sales prospects forward and support a range of internal directorates. The aim is to nurture and retain our existing customers while helping to win new business.
The Partner Service Manager Lead will be responsible for developing and maintaining relationships with assigned carrier support organizations and key internal stakeholders and leading a team of relationship managers and support staff in order to drive carrier and RIM objectives with a focus on driving activations and customer loyalty.
Reporting to the Head of Service Design and Transition, youll manage our hardworking Service Design team. Its about defining what were going to do and how were going to do it.
Your task will be to manage a key programme of Proposition and Customer Experience development, which is set to transform the experience Business customers get when they interact with O2. With your help, we can develop and refine this experience, so thats its the very best in the market.
My client, a global IT company based in Slough, UK is now looking for a French Speaking Customer Service Agent with strong customer service background... My client, a global IT company based in Slough, UK is now looking for a French Speaking Customer Service Agent with strong customer service background and excellent French and English language skills to start with them on the 1st of April, 2012.
My client, the leading teleconferencing company based in West London is now looking for a German or Dutch Speaking Customer Service Agent with previous telephone-based... My client, the leading teleconferencing company based in West London is now looking for a German or Dutch Speaking Customer Service Agent with previous telephone-based experience to start working with them as soon as possible.
You'll act as a business partner to Consumer Sales, building relationships at senior management level and providing a range of services with the help of a virtual team within Commercial Finance.
Always looking at how we can improve our service, we recognise the significance M2M technology - and specifically smart metering - is having on our customers within the utility sector. Keen to keep one step ahead, as our Head of Smart Metering you'll identify current and future strategic priorities of M2M within the utility sector and deliver a five year strategic plan.
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