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The ideal candidate will have integrated facilities management experience, with knowledge of TFM preferred either Hard or Soft FM biased background. Hence, a natural leader with commercial and all round leadership and relationship management skills. With an ability to deal with a complex political environment, and at the same time an understanding of how to grow the contract.
The Network Technical Specialist (second level support) is responsible for supporting various voice technologies utilised by our customers. The team support a range of network and security systems. This role is focused on providing second level support to our varied customer base.
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The ideal candidate will have integrated facilities management experience, with knowledge of TFM preferred either Hard or Soft FM biased background. Hence, a natural leader with commercial and all round leadership and relationship management skills.
The Network Technical Specialist (second level support) is responsible for supporting various voice technologies utilised by our customers. The team support a range of network and security systems. This role is focused on providing second level support to our varied customer base.
- Customer facing quality lead responsible for DTS Project Quality activity to programmes and customers. - Manage DTS wide quality investigations â root cause analysis rather than project silo approach.
The successful candidate will provide advice to existing and new clients with the support of a technical support and paraplanning unit. The role will develop long term into a leadership role with the opportunity for the IFA to build his or her own team of consultants.
Third level support of customer services in line with ITIL best practice ensuring efficient & effective delivery in line with customer SLA requirements through maintenance planning, leading technical problem management investigations and service improvements, and providing third level support for incident management investigations.
- Develop profitable business relationships with intermediaries and other external third-parties in order to promote and sell the firm's SIPP products.
*Identify business opportunities from own client portfolio and prospects *Participate in internal forums *Maintain required industry and technical knowledge *Work with support team assigned to ensure the delivery of services.
To work with the companies retail partners to maintain and evolve strategies in support of the growth of the RAF Catering Retail Leisure business model, to include all marketing and promotional activities ensuring engagement and buy-in from the RAF Management Team.
To work with the Companys Leisure Partners to maintain and evolve strategies in support of the growth of the RAF Catering Retail Leisure business model, to include all marketing and promotional activities ensuring engagement and buy-in from the RAF Management Team.
This role is to support the departments in delivering business improvement initiatives. The role will require working closely with the Project Lead and Senior Business Managers to establish and deliver the change agenda through facilitating functional and cross-functional projects.
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