Focussing primarily on new business acquisition and development, the Business Development Executive will be responsible for identifying potential customers and engaging with them in order to develop a multi-level dialogue leading to consulting assignments. The criticality and technical breadth of the services my client offers ensures that the process of building customer relationships is structured and complex, and requires careful management by the Business Development Executive to reach a successful conclusion.
As part of this expansion they now require a Service and Support Manager to provide leadership to a specialist team of customer support and service engineers delivering support to customers across the UK and, increasingly, internationally. The Service and Support Manager will be responsible for managing day to day customer support operations but more importantly will drive growth in service revenues by working with sales and product teams to create new opportunities.
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Company Information Our client is an International Hotel Brand that offers excellent training and career progression. The hotel is a large scale modern contemporary operation and is a popular choice for both corporate and leisure guests.
Focussing primarily on new business acquisition and development, the Business Development Executive will be responsible for identifying potential customers and engaging with them in order to develop a multi-level dialogue leading to consulting assignments.
Guest Relations Concierge Our client is a top country house hotel currently recruiting for a Guest Relations Concierge The property offers extensive training and career opportunities in a luxury hotel environment.
As part of this expansion they now require a Service and Support Manager to provide leadership to a specialist team of customer support and service engineers delivering support to customers across the UK and, increasingly, internationally.
Customer Service Agent - Basingstoke, HampshireOur Client in Basingstoke are looking for a Customer Service Agent to join their team.The role includes resolving customer queries via the telephone and by email and processing information.
This role is to gather consumer insights through benchmarking and quantative analysis to support business growth, service creation and strategy. This also provides strategic insight & direction for Care services development through quantitative analysis on consumer insights, survey results etc.
Lead the implementation of Autodesk's BIM software portfolio in projects. Gather customer requirements and develop technical concepts. Manage customer relationships by leveraging industry knowledge.
Candidates should have a proven track record of interfacing at C-Level within Public Sector bodies. Our ideal candidate will have personally contributed to won business within these organisations, ideally selling IT systems or IT-related services.
·Designing customer experiences and journeys in and across all touchpoints ·Gathers consumer insights through benchmarking and qualitativea nalysis to support business growth, service creation and consumer engagement strategy ·Leads developments of strategic change in the after-sales consumer touch points.
You will be responsible for requirement gathering, architecting, getting the solution right. Should understand the user requirements, the business needs and work it back in terms of getting the application designed.
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