Within the role the successful candidate will lead and drive the strategy and business development of Operations in its South of England division, delivering and outperforming the Business Plan and Operational initiatives to continually improve service delivery, drive growth and profit and taking accountability for the delivery of a robust strategic plan and its obligations for HSQE across the portfolio within the South of England.
As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions. Its a case of working closely with the Bid Management teams and Pre/Post-Sales Solution Architects, and using your excellent service, operational and commercial knowledge to support the design of large scale, high complexity proposals that deliver value for customers and O2.
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Within the role the successful candidate will lead and drive the strategy and business development of Operations in its South of England division, delivering and outperforming the Business Plan and.
My client, a global IT company based in Slough, UK is now looking for a French Speaking Customer Service Agent with strong customer service background... My client, a global IT company based in Slough, UK is now looking for a French Speaking Customer Service Agent with strong customer service background and excellent French and English language skills to start with them on the 1st of April, 2012.
My client, the leading teleconferencing company based in West London is now looking for a German or Dutch Speaking Customer Service Agent with previous telephone-based... My client, the leading teleconferencing company based in West London is now looking for a German or Dutch Speaking Customer Service Agent with previous telephone-based experience to start working with them as soon as possible.
As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions.
With so many people and organisations relying on us, its essential that our services are nothing less than outstanding. As part of our Service Control team, youll make sure thats the case by managing the resolution of high-impact issues and co-ordinating cross-divisional teams to get problems sorted.
Youll cement our partnerships with them, take sales prospects forward and support a range of internal directorates. The aim is to nurture and retain our existing customers while helping to win new business.
The Partner Service Manager Lead will be responsible for developing and maintaining relationships with assigned carrier support organizations and key internal stakeholders and leading a team of relationship managers and support staff in order to drive carrier and RIM objectives with a focus on driving activations and customer loyalty.
Reporting to the Head of Service Design and Transition, youll manage our hardworking Service Design team. Its about defining what were going to do and how were going to do it.
Your task will be to manage a key programme of Proposition and Customer Experience development, which is set to transform the experience Business customers get when they interact with O2. With your help, we can develop and refine this experience, so thats its the very best in the market.
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