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Help desk analyst
Contract : Full-time - Salary : $18 to $22 (per hour)Job Description: ITAC Solutions is assisting a company located in the Birmingham area in their search for a Help Desk Analyst. The Help Desk Analyst will be working with corporate employees, reviewing user requests and making sure that tickets are completed in a timely manner. Additional responsibilities are below: * Monitor all ticket queues for user help requests and ensure that all tickets have been assigned properly to the correct agent * Develop and run reports hourly, daily, weekly, monthly ... Read job description >>
Help desk analyst
Contract : Permanent - Salary : £16,000 - £21,000 / YearHelp desk analyst - Northampton,Wellingborough,Kettering, Northamptonshire Seeking an experienced Help desk analyst Must have 1st and ideally 2nd line experience You will have call closure experience and have taken ownership of calls from start to finish You will have first class communication skills and customer service skills Have experience in working as part of a team and have a strong team ethic This is a highly professional environment with strict deadlines and targets You will have a good ... Read job description >>
Help desk analyst
Contract : ContractHelp Desk Analyst - Mitcheldean, Gloucestershire Help Desk Analyst Job Purpose To provide IT helpdesk support to clients on document management, database applications and workflow products. Key Accountabilities • To provide an escalation path for calls placed on Dublin, by the Help Desk, using XSM. • Receive the calls and acknowledge receipt to the client. • Perform 1st Level diagnostics on the issue and determine the area of failure • Perform 2nd Level diagnostics of the failure ... Read job description >>
Technical help desk analyst
Contract : Permanent/Full-time - Salary : Market RatesHelp Desk Analyst with high level fix rate and excellent customer service skills required to join technical services company providing managed services for city based investment banking clients. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required including a track record of high level fix rates (70%+). Knowledge of handheld devices and experience of remote tools is also ... Read job description >>
Technical help desk analyst
Contract : Permanent - Salary : Market RatesHelp Desk Analyst with high level fix rate and excellent customer service skills required to join technical services company providing managed services for city based investment banking clients. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required including a track record of high level fix rates (70%+). Knowledge of handheld devices and experience of remote tools is also ... Read job description >>
It help desk analyst
Contract : Contract - Salary : £18 - £20 / HourIT HELP DESK ANALYST - UK-MIDLANDS, West Midlands IT Systems Helpdesk Analyst Working for a major international Automotive Design Consultancy, our client is looking to further strengthen the IT Support team with an additional IT Systems Helpdesk Analyst. The role is to provide both remote and at elbow support with MS Windows XP. The Company My client is a leading UK and international supplier of Automotive Engineering Design Services with an international client database. As a major development partner ... Read job description >>
Help desk analyst / banking
Contract : Temporary or Contract/Full-time - Salary : £15 to £250 per dayCandidates must come from a recent investment banking background to apply. A top tier city based bank require a proven Help Desk Analyst to act as 1st line support/ first point of contact for all IT related issues. The successful candidate will be responsible for logging high volume of calls received via telephone/email also dealing with traders on a daily basis, covering at least 400-500 emails/calls per day. You will resolve any support issues, responsible for the creation of new starter accounts ... Read job description >>
Help desk analyst in birmingham, alabama
Contract : Contract - Salary : $18 to $22Job Description: ITAC Solutions is assisting a company located in the Birmingham area in their search for a Help Desk Analyst. The Help Desk Analyst will be working with corporate employees, reviewing user requests and making sure that tickets are completed in a timely manner. Additional responsibilities are below:* Monitor all ticket queues for user help requests and ensure that all tickets have been assigned properly to the correct agent* Develop and run reports hourly, daily, weekly, monthly and ... Read job description >>
Help desk analyst - lotus notes - contract - eastg
Contract : Full-time - Salary : N/A (per hour)Are you a hard working and talented help desk analyst? Do you have experience with Lotus Notes? Do you want to join one of Australia's leading outsourcers? My client is looking for a dynamic help desk analyst to provide first line IT supports to all service users in Australasia. If successful in this position you have the following responsibilities: Answer IT Service Desk phone lines to ensure customer problems and requests are dealt with quickly in order to minimise disruptions to their work. Perform ... Read job description >>
Help desk analyst - lotus notes - contract - eastgardens - leading it in sydney
Contract : Contract - Salary : On ApplicationAre you a hard working and talented help desk analyst? Do you have experience with Lotus Notes? Do you want to join one of Australia's leading outsourcers? My client is looking for a dynamic help desk analyst to provide first line IT supports to all service users in Australasia. If successful in this position you have the following responsibilities: Answer IT Service Desk phone lines to ensure customer problems and requests are dealt with quickly in order to minimise disruptions to their work. Perform ... Read job description >>