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Helpdesk Analyst - Manchester, Greater Manchester A large healthcare organisation require a helpdesk / support analyst with a strong knowledge of MS Office Applications. You will work as part of a busy team providing 1st line technical support / enquiries as well as supporting the work of the Senior Applications Analysts, Developers and administrators in their day to day tasks. Essential Skills / Experience: Strong background in providing administrative support. Experience of developing and maintaining ... Read job description >>
Helpdesk Analyst - Northampton, Northamptonshire To provide technical and non-technical assistance to internal and external customers. 1st line support telephone assistance to field based Engineers, Distributor Channel and sales staff on all aspects of products and services. To ensure the accurate measurement of the help-desk activities, and maintain an up to date knowledge base of technical resolutions Read job description >>
Helpdesk Analyst - City, London Salary circa £13 per hour Role purpose: Working as part of a team to provide a single point of contact (i.e. Help Desk) for all end-users requiring IT technical support, from call reception and initial diagnostics through to problem referral and escalation. The Helpdesk are the first point of contact for progressing IT related work orders, including procurement, small moves/changes, new starters and leavers. The Helpdesk receive issues/requests via telephone, email ... Read job description >>
Helpdesk Analyst - South London, UK Helpdesk Analyst / 1st Line Support Analyst, Microsoft Office, Windows XP Our client is a well respected national organisation. Within this role, you will provide 1st level technical support and troubleshoot to the client's end- users and system support staff who have contacted the Helpdesk via phone, Web-logged calls or email. You will have: At least 1 years experience in technical 1st line support A proven track record in delivering excellent ... Read job description >>
Helpdesk Analyst - Northampton – £16,000 – £17,500 Computer People have an exciting opportunity for a Helpdesk Analyst for a large global company at their UK head office based in Northampton. We are looking for an ambitious self-motivated person that can work with an already established team to assist both internal and external clients. The duties of the job will be to: • To provide second line telephone assistance to customers on all aspects of machine functionality, operation and troubleshooting. ... Read job description >>
Helpdesk Analyst - Northampton - 16,000 - 17,500Computer People have an exciting opportunity for a Helpdesk Analyst for a large global company at their UK head office based in Northampton. We are looking for an ambitious self-motivated person that can work with an already established team to assist both internal and external clients.The duties of the job will be to:*To provide second line telephone assistance to customers on all aspects of machine functionality, operation and troubleshooting. *Provide ... Read job description >>
Helpdesk Analyst - Leeds, West Yorkshire Job Title: Helpdesk Analyst x 2 Hours: 30 hours a week Monday - Friday (13:00 - 19:00) Pay Rate - £8 / hour PAYE £9.59 / hour Limited Company Location: Leeds (LS11) Job Description: Assisting Operational Support in the provision of services and support to internal and external customers. Following a successful 3 month contract there is a possibility of this role going permanent. Providing 1st Class telephone query service in a highly customer focussed environment, ... Read job description >>
Helpdesk Analyst - 127,, London, London You will be required to provide 1st/2nd line technical support for the user via phone and email, must have experience of- MS operating systems, office, outlook, exchange, blackberry, Active directory and web applications. Must also have good communication skills, self motivated, well organised and able to work independently and efficiently. Please send your CV ASAP if applicable. Premier Group Recruitment is acting as an employment agency in relation to this ... Read job description >>
Windows Helpdesk Analyst required by a multi-national with headquarters in central London. The successful applicant will work in a team that provides technical support via the phone to approximately 3000 users, distributed across 8 sites throughout the UK. Applicants will have experience working on a professional helpdesk, ideally in a large and distributed environment (matrix environment) coupled with the following essential skills: Active Directory (basic admin), Windows XP and/or Vista and MS ... Read job description >>
Midas Recruitment are currently looking for an experienced Helpdesk Analyst to provide 1st line support to one of our clients customers. KEY TASKS 1. Recording of all support calls 2. Categorise, prioritise and escalate problems 3. Track the calls, keep customer informed and closure of calls with customer. 4. Set up user accounts on Citrix and CallconfirmLive! 5. Shadow customer sessions for customer one-to-one training. 6. Respond quickly and professionally to all queries and issues 7. Resolve non-technical ... Read job description >>
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