The main responsibilities will be first and second line support via the Service Desk including ensuring that users are able to operate with maximum systems availability; assisting the Lead Support Analyst in maintaining and developing the current Service Desk System.
This is an exciting role that will play an integral part within the company, but it is essential that you come with a number of years experience in BSS and within an IT company. You should also have experience of working within an ITIL or eTom environment. The company are seriously growing and expect to play an important role in the telecommunications market over the coming years, having taken on a number of new clients recently.
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Experis currently have an exciting opportunity available for an experienced Support Analyst to join a leading insurance company based in Basingstoke, on an initial 6 month contract. The successful candidate will be required to provide a 1st/2nd line telephone based technical service to Basingstoke users of IT (all data and voice services) in order to support their needs and develop their capabilities in using the desktop tools and Basingstoke systems.
Experis currently have an exciting opportunity available for an experienced Support Analyst to join a leading insurance company based in Basingstoke, on an initial 6 month contract. The successful candidate will be required to provide a 1st/2nd line telephone based technical service to Basingstoke users of IT (all data and voice services) in order to support their needs and develop their capabilities in using the desktop tools and Basingstoke systems.
The main responsibilities will be first and second line support via the Service Desk including ensuring that users are able to operate with maximum systems availability; assisting the Lead Support Analyst in maintaining and developing the current Service Desk System.
Experis currently have an exciting opportunity available for an experienced Support Analyst to join a leading insurance company based in Basingstoke, on an initial 6 month contract The successful candidate.
Out of Hours Helpdesk - Basingstoke, HampshireWe are looking for someone to work 5 pm to 10 pm Monday to Friday alternative weeks with a Saturday or a Sunday each week during the day.
This is an exciting role that will play an integral part within the company, but it is essential that you come with a number of years experience in BSS and within an IT company.
An focussed professional with a telecomms background, possesing a methodical and systematic approach to problem solving. Possesing a good grasp of geographical locations.. Able to work to pre defined process as well as having the skills to suggest process improvements.
The successful candidate will ideally come with previous Telecoms experience in a similar position (Credit Risk, Credit Analysis, Equity Analyst) and have a degree in Business, Banking/ Finance / Accounting or Economics.
Experis currently have an exciting opportunity available for an experienced Support Analyst to join a leading insurance company based in Basingstoke, on an initial 6 month contract. The successful candidate will be required to provide a 1st/2nd line telephone based technical service to Basingstoke users of IT (all data and voice services) in order to support their needs and develop their capabilities in using the desktop tools and Basingstoke systems.
The EMEA Regional Solution Sales Lead will lead the region-specific solution sales strategy with direct responsibility of engagement managers and solutions architects organized by vertical markets. The role also manages cross-regional resources such as business analysts.
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