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As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions. Its a case of working closely with the Bid Management teams and Pre/Post-Sales Solution Architects, and using your excellent service, operational and commercial knowledge to support the design of large scale, high complexity proposals that deliver value for customers and O2.
The Online team, based within the Sales & Service directorate, plays a central role in acquiring and retaining customers for O2. Youll be responsible for supporting the Direct Marketing team, which sits in the Online team. Your challenge To grow O2s Direct Marketing strategy so that we can find new customers through the direct channels like online, retail and telesales.
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As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions.
The Online team, based within the Sales & Service directorate, plays a central role in acquiring and retaining customers for O2. Youll be responsible for supporting the Direct Marketing team, which sits in the Online team.
The Online team, based within the Sales & Service directorate, plays a central role in acquiring and retaining customers for O2. You'll be responsible for supporting the Direct Marketing team, which sits in the Online team.
In this key role, youll find out what our customers want and design a solution that fits with their ICT architecture and strategy. Its all about translating business needs into high-level solution design for complex fixed services.
As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions.
Your task will be to manage a key programme of Proposition and Customer Experience development, which is set to transform the experience Business customers get when they interact with O2. With your help, we can develop and refine this experience, so thats its the very best in the market.
Your challenge is to ensure that from the moment a customer buys a ticket, to the moment theyre discussing their experience with their friends, they have the best possible experience. Youll create inspiring marketing campaigns that make people want to become part of, or stay with, O2; manage all the information that is sent out to customers; and look after our brand.
In this key role, youll support senior leaders in our Retail directorate and help them to put our people strategy into place. Together, youll ensure that O2 is a great place to work and that were working towards our objectives.
Youll be our resident Employee Relations (ER) expert, supporting the business and helping our HR community with ER issues. The main focus of your work will be trade unions. O2 is a highly unionised environment and youll work with all parties to make sure we can achieve our business objectives.
Your main task is to create strong, edgy and distinctive editorial that represents O2 Lab and focuses on technology, mobile telecoms, apps and innovation. Youll establish The Lab as a key part of the wider business and an emerging force in the digital world, with a traditional Telco heritage.
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