The main responsibilities will be first and second line support via the Service Desk including ensuring that users are able to operate with maximum systems availability; assisting the Lead Support Analyst in maintaining and developing the current Service Desk System.
This is an exciting role that will play an integral part within the company, but it is essential that you come with a number of years experience in BSS and within an IT company. You should also have experience of working within an ITIL or eTom environment. The company are seriously growing and expect to play an important role in the telecommunications market over the coming years, having taken on a number of new clients recently.
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Operations Analyst - Basingstoke, HampshireWe are currently recruiting for a large international company based in Basingstoke.The position is temporary covering maternity up to 12 months.Job Summary:Responsible for the creation/analysis and distribution of both regular and ad hoc reports to Supply Chain Operations.
The main responsibilities will be first and second line support via the Service Desk including ensuring that users are able to operate with maximum systems availability; assisting the Lead Support Analyst in maintaining and developing the current Service Desk System.
This is an exciting role that will play an integral part within the company, but it is essential that you come with a number of years experience in BSS and within an IT company.
An focussed professional with a telecomms background, possesing a methodical and systematic approach to problem solving. Possesing a good grasp of geographical locations.. Able to work to pre defined process as well as having the skills to suggest process improvements.
The successful candidate will ideally come with previous Telecoms experience in a similar position (Credit Risk, Credit Analysis, Equity Analyst) and have a degree in Business, Banking/ Finance / Accounting or Economics.
Responsible for leading high value Government customer contract negotiation and in-life commercial management, to ensure that customer commitments are delivered and risk and governance are effectively managed to achieve or exceed expected financial metrics as defined in the business case, and oversees cross-functional internal and external teams to ensure fulfilment of contractual obligations.
Customer Operations - Basingstoke, HampshireOur well established client is looking for a Customer operations candidate to join their Basingstoke team. This role will give the ideal candidate the opportunity to prove their customer service and administrative skills.
We are currently recruiting for a large international company based in Basingstoke. The position is temporary covering maternity up to 12 months. Job Summary: Responsible for the creation/analysis and distribution of both regular and ad hoc reports to Supply Chain Operations.
As part of the overall R&D IT Operations team, the Senior R&D IT Clinical Systems Specialist will support and maintain R&D IT Applications within Clinical Supplies R&D at Shire. The Senior Specialist will collect and strengthen Shire’s corporate knowledge of Clinical Supplies tools, capabilities, methodologies and best practices.
The EMEA Regional Solution Sales Lead will lead the region-specific solution sales strategy with direct responsibility of engagement managers and solutions architects organized by vertical markets. The role also manages cross-regional resources such as business analysts.
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