As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions. Its a case of working closely with the Bid Management teams and Pre/Post-Sales Solution Architects, and using your excellent service, operational and commercial knowledge to support the design of large scale, high complexity proposals that deliver value for customers and O2.
With so many people and organisations relying on us, its essential that our services are nothing less than outstanding. As part of our Service Control team, youll make sure thats the case by managing the resolution of high-impact issues and co-ordinating cross-divisional teams to get problems sorted. Day-to-day, youll keep the business abreast of IT and network status, communicate any incidents and ensure there are no chinks in our network protection.
Sponsored ads
Where will your career take you this year? When you look back on 2012, what do you want to remember? In this role, you will remember: Joining a passionate team.
Where will your career take you this year? When you look back on 2012, what do you want to remember? In this role, you will remember: Joining a passionate team.
As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions.
With so many people and organisations relying on us, its essential that our services are nothing less than outstanding. As part of our Service Control team, youll make sure thats the case by managing the resolution of high-impact issues and co-ordinating cross-divisional teams to get problems sorted.
Youll cement our partnerships with them, take sales prospects forward and support a range of internal directorates. The aim is to nurture and retain our existing customers while helping to win new business.
The Partner Service Manager Lead will be responsible for developing and maintaining relationships with assigned carrier support organizations and key internal stakeholders and leading a team of relationship managers and support staff in order to drive carrier and RIM objectives with a focus on driving activations and customer loyalty.
Reporting to the Head of Service Design and Transition, youll manage our hardworking Service Design team. Its about defining what were going to do and how were going to do it.
Your task will be to manage a key programme of Proposition and Customer Experience development, which is set to transform the experience Business customers get when they interact with O2. With your help, we can develop and refine this experience, so thats its the very best in the market.
This role requires excellent marketing, communication, CRM and project management skills and a strong commercial understanding. In return, the role offers the successful candidate great development opportunities and exposure to various functions.
You will be given a Nominated Account portfolio and will be responsible for developing both existing revenue streams, as well as developing New Business within the portfolio. The right candidate will definitely have the profile of a New Business hunter, and you will have a track record of relationship development within dormant and new accounts.
You are checking job search results for return service jobs in slough on JobiJoba UK, your search engine for jobs
