The successful candidate will have complete accountability for the delivery of end-to-end response, incident and request services to one or more of Computacenters customers: ensuring that all service levels are met in line with contractual obligations, that customer satisfaction targets are achieved, and that cost of delivery is optimized.
Act as the line manager for members of the Client Services team. Perform general supervisory duties including work scheduling, performance evaluation activities, career development, preparation of training plans and execution of diversity goals and contributes substantially to the selection of new staff in the section
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The successful candidate will have complete accountability for the delivery of end-to-end response, incident and request services to one or more of Computacenters customers: ensuring that all service levels are met in line with contractual obligations, that customer satisfaction targets are achieved, and that cost of delivery is optimized.
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