As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions. Its a case of working closely with the Bid Management teams and Pre/Post-Sales Solution Architects, and using your excellent service, operational and commercial knowledge to support the design of large scale, high complexity proposals that deliver value for customers and O2.
With so many people and organisations relying on us, its essential that our services are nothing less than outstanding. As part of our Service Control team, youll make sure thats the case by managing the resolution of high-impact issues and co-ordinating cross-divisional teams to get problems sorted. Day-to-day, youll keep the business abreast of IT and network status, communicate any incidents and ensure there are no chinks in our network protection.
Sponsored ads
As a Service Architect, youll support this innovative partnership by defining and designing service and operational requirements in major customer bids and proposals for all O2 Unify services and propositions.
With so many people and organisations relying on us, its essential that our services are nothing less than outstanding. As part of our Service Control team, youll make sure thats the case by managing the resolution of high-impact issues and co-ordinating cross-divisional teams to get problems sorted.
Youll cement our partnerships with them, take sales prospects forward and support a range of internal directorates. The aim is to nurture and retain our existing customers while helping to win new business.
The Partner Service Manager Lead will be responsible for developing and maintaining relationships with assigned carrier support organizations and key internal stakeholders and leading a team of relationship managers and support staff in order to drive carrier and RIM objectives with a focus on driving activations and customer loyalty.
Reporting to the Head of Service Design and Transition, youll manage our hardworking Service Design team. Its about defining what were going to do and how were going to do it.
Your task will be to manage a key programme of Proposition and Customer Experience development, which is set to transform the experience Business customers get when they interact with O2. With your help, we can develop and refine this experience, so thats its the very best in the market.
You will be given a Nominated Account portfolio and will be responsible for developing both existing revenue streams, as well as developing New Business within the portfolio. The right candidate will definitely have the profile of a New Business hunter, and you will have a track record of relationship development within dormant and new accounts.
You'll act as a business partner to Consumer Sales, building relationships at senior management level and providing a range of services with the help of a virtual team within Commercial Finance.
Your sales success will probably have been won in a similarly fast-paced environment; undoubtedly, you will have worked in the IT Services or telecoms sectors. Whilst specific sector knowledge is not required, you will have sold complex IT or telecoms solutions to large corporate companies solutions that have business-critical impact on the customer.
Youll be the resident 02 Money expert within the world of brand, helping to create the kind of partnerships between Brand teams, agencies and financial services that breed great success. Thanks to you, content and copy will be consistent across all channels and media, and all the benefits to our wonderful customers are crystal clear.
You are checking job search results for service technician jobs in slough on JobiJoba UK, your search engine for jobs
