Operational Administrator Location: Carlisle Hours: Monday to Friday, 9am to 5pm. Pay: £12.21 per hour We are looking for an organised and reliable Operational Administrator to join our team. This role is key in keeping our driver operations running smoothly and ensuring that self-employed drivers receive the support they need. What you will be doing In this role, you will be responsible for: Supporting self-employed drivers with contracts, payments and documentation Vetting new drivers and ensuring compliance checks are completed Updating driver records, including bank details, addresses and identification documents Processing data to ensure drivers are paid correctly and on time Maintaining accurate information across our in-house systems What we are looking for You do not need formal qualifications for this role, but the following skills are essential: Strong attention to detail Confident and professional telephone manner Ability to write clear and professional emails Good general computer literacy Strong time management skills and the ability to remain calm under pressure If you are dependable, proactive and enjoy working in a busy environment, we would love to hear from you. Benefits We are excited to offer our workforce FREE access to Perks at Work - a comprehensive discount platform with exclusive savings on travel, home appliances, cinema tickets and more. This one-stop shop partners with thousands of merchants to provide top value. Whether booking a getaway or buying a laptop, you can save significantly. Plus, you can suggest new merchants and enjoy access to a community academy, reinforcing our commitment to enhancing your experience with us.