We’re looking for an Account Director who combines emotional intelligence with commercial awareness. Someone who can understand clients’ worlds, see opportunities clearly, and helps shape digital experiences that make life better for the people who use them. What you’ll do Build trusted, straightforward relationships with client teams Understand their goals, challenges and customers and help define the right digital opportunities Work closely with strategy, design and technology teams to deliver meaningful, measurable outcomes Support account growth through thoughtful, relevant recommendations Bring clarity, calmness and good judgement to projects and conversations What you bring Experience working with digital projects or services in an agency or consultancy A genuine interest in how digital improves everyday experiences Strong relationship-building instincts and a consultative mindset Confidence in guiding clients through complexity Curiosity, accountability and a collaborative approach What it’s like to work at Great State Great State is a place for people who like to think deeply, collaborate openly, and build digital experiences that have real impact. We’re a deliberately supportive, grown-up team: we value clarity over noise and curiosity over ego. You’ll find an environment where people listen, where ideas can come from anywhere, and where emotional intelligence is as important as technical skill. We trust our teams to work in ways that suit their lives, with hybrid working, flexibility around personal commitments, and a culture that encourages balance as much as ambition. You’ll have opportunities to stretch your skills across disciplines, learn from experienced strategists, designers and technologists, and contribute to work that genuinely improves the everyday experiences of customers and communities. If you want to explore what’s possible in a rapidly changing digital world and do it with people who stay thoughtful and grounded along the way, you’ll feel at home here. This role requires attendance in the Bristol office at least 2 days a week.