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Senior property manager (roving)

Stoke
Centrick Group
Property manager
Posted: 19 July
Offer description

We’re Centrick — residential property experts with a clear mission: to make lives better, every day.

Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.

With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.

So, who are we looking for?

As a Roving Senior Property Manager, you'll provide expert support across a varied portfolio, stepping in to lead and optimise property operations where needed. This dynamic role involves working flexibly across regions, resolving issues, troubleshooting, mentoring teamsand maintaining service excellence, complianceand customer satisfaction. With strong communication and organisational skills, you'll handle budgeting, major works, resident queries, and collaboration with internal and external partners—ensuring smooth operations wherever you're needed most.

What you'll be doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

* Provide interim or supplementary management across multiple developments, including complex or high-profile sites
* Conduct site inspections (where applicable), ensuring compliance and identifying areas for improvement
* Support onboarding of new developments and transition of outgoing sites
* Act as a mentor and escalation point for Property Managers and Assistants, offering guidance on complex issues
* Build strong relationships with clients, residents, and contractors, ensuring clear and professional communication
* Manage budgets, review expenditure, and support year-end account processes
* Lead or support major works projects, ensuring timely delivery and stakeholder engagement
* Deliver training and best practice sharing across the wider team
* Collaborate with internal departments to ensure seamless service delivery
* Provide detailed reporting and feedback to the Operations Manager on site performance and team development need

What you need to succeed

* Proven experience in residential block management, ideally across varied portfolios
* AIRPM qualification (essential); MIRPM or further qualifications (desirable)
* Strong understanding of building compliance, service charge budgeting, and leasehold legislation
* Confident communicator with excellent organisational and problem-solving skills
* Comfortable working independently and managing multiple priorities
* Full UK driving licence and willingness to travel

Why join us?

* Time to Recharge: 25 days’ holiday plus bank holidays
* Future Security: Enhanced pension scheme based on role
* Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
* Health & Wellbeing: Medicash virtual GP, therapies, dental and optical support
* Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
* Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
* Mental Health Support: 24/7 mental health services
* Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
* Giving Back: One volunteer day annually to support a charity or cause close to your heart
* Reward Platform: Monthly perks how you like

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

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