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Delivery operations manager

Orpington
Permanent
Selco Builders Warehouse
Operations manager
Posted: 13h ago
Offer description

What You'll Be Doing


Operational Oversight

* Manage multi-site transport operations to ensure OTIF (On Time, In Full) delivery using the delivery management system
* Monitor vehicle availability, utilisation, and VOR status
* Conduct post-delivery analysis and support store teams in performance improvement
* Ensure full compliance with transport legislation, health & safety, environmental, and quality standards
* Lead operating centre audits and maintain compliance standards

Resource & Performance Management

* Plan and allocate transport resources to meet service, cost, and performance targets
* Implement and enhance transport systems and processes using best practice and continuous improvement
* Monitor KPIs including damage, tachograph offences, and PMIs
* Control maintenance budgets and review monthly repair costs
* Produce annual transport and capex budgets
* Manage vehicle data and lead fleet optimisation project.

People & Stakeholder Engagement

1. Provide guidance and support to store delivery teams to uphold service excellence
2. Train, coach, and review performance of store transport staff
3. Build strong relationships with internal and external stakeholders
4. Resolve transport issues, risks, and complaints, escalating where necessary
5. Stay informed on ...

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