???? Temporary Office Administrator Hereford Depot
?? Location: Hereford
?? Hours: 40 hours/week (Monday to Friday + some Saturdays)
??? Contract: Initial 3-month temporary role, with potential to extend or become permanent
Are you organised, customer-focused, and ready to make an impact?
Cotteswold Dairy one of the UKs leading independent, family-owned dairies is looking for a detail-driven Office Administrator to support our Hereford depot. This temporary opportunity comes at an exciting time as we transition to a new computer system, and you'll play a vital role in helping us get it right.
Whether you're processing orders, answering queries, or supporting our credit control efforts, your work will directly impact our customers and internal teams making you a valued member of Team Cotteswold .
? Why Join Us? Immediate Impact: Help deliver a smooth IT system transition by assisting with key admin tasks and customer support.
Team-Focused Environment: Join a dedicated group that values empathy, collaboration, and high standards.
Growth Potential: While this is initially a 3-month role, it may lead to extended or even permanent opportunities.
?? What Youll Be Doing Inputting and checking customer orders via phone, email, and fax
Supporting the team with general administration tasks during system changeover
Assisting with credit control: allocating payments, chasing outstanding balances, and managing customer accounts
Responding to delivery queries and helping to ensure seamless service
Verifying cash payments and assisting with invoice distribution
? What Were Looking For Proven experience in customer service or office administration
Confident, professional communicator with a friendly telephone manner
Accurate data entry and good IT skills (especially MS Excel, Word, and Outlook)
Highly organised and calm under pressure able to juggle multiple priorities
A flexible team player with a can-do attitude and a willingness to support others
?? Working Pattern Five shifts per week
Monday to Friday, approx. 08:30 17:00
Some Saturday working required; where Saturday is worked a day off in the week is provided
Bank Holidays worked on a rotating basis
?? Join Team Cotteswold
This is your chance to be part of a company that champions local communities, quality products, and first-class service. If youre ready to lend your admin and customer service skills to a hardworking and supportive team, apply today and be part of something meaningful.
About The Company
Established in 1938, Cotteswold Dairy is one of the UKs leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first-class customer service.
Team Cotteswold:
At Cotteswold Dairy we recognise that we will achieve far greater success working as a team, with empathetic people management and valuing each other, our staff and our customers.
The aim of Team Cotteswold is to give a disciplined and determined effort to value everyone and everything and as a consequence make the Company the first preference for employees and customers alike over the long term.
The Team Cotteswold Purpose:
Being at the heart of a responsible and sustainable dairy community
Benefits: Competitive salary with opportunities for growth and advancement.
Holiday pro-rated based on 22 days plus bank holiday allowance.
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