Office Manager Location: Wednesbury, West Midlands Job Type: Permanent, Full Time Salary: £35,000 - £45,000 The Opportunity We are recruiting an experienced Office Manager to join a successful and growing manufacturing business in the West Midlands. This is a highly visible role within the organisation, offering the opportunity to take ownership of office operations, customer service activities and sales order processing, whilst working closely with the General Manager and wider leadership team. The successful candidate will be responsible for ensuring the smooth day-to-day running of the office, leading and developing a growing team, supporting operational projects and driving high standards across the business. This is not a traditional Office Manager position. We are looking for someone who can lead from the front, challenge where necessary, improve processes and play a key role in supporting the continued growth of the business. Key Responsibilities Oversee the day-to-day operation of the office environment Manage customer service and sales order processing activities Lead, coach and develop a growing office and customer service team Ensure high levels of customer service are maintained at all times Act as the main point of contact for office-related and customer service enquiries Support the General Manager and senior leadership team with operational and administrative activities Coordinate office sup...