Elite Officer - London - England, Do you have proven security experience and outstanding communication skills?Can you deliver exceptional customer service while maintaining a professional and confident presence?Are you able to stay positive, proactive, and composed no matter what challenges arise?If so… apply now!We are recruiting Elite Contract Support Officers to protect and support a portfolio of high-profile, prestigious sites across London.This role calls for security professionals who are adaptable, highly presentable, and exceptional in both communication and customer interaction. You will ensure a safe, secure, and welcoming environment for staff, visitors, and clients at all times. A strong background in corporate security, excellent IT proficiency, and the ability to multitask effectively are essential.Role: Elite Contract Support OfficerPay Rate: £14.70 per hourHours: Minimum 40 hours per weekShift Pattern: Various (Days, Nights & Weekends – must be fully flexible)Location: London (multiple prestigious sites)Requirement: Valid Frontline and CCTV SIA LicenceBenefits Include:Financial support for SIA licensing and renewalCycle-to-work salary sacrifice schemeCompany pension schemeLife assuranceEmployee referral schemeCareer progression, training, and development opportunitiesPlus additional ReWard membership benefits:Discounted gym membershipRetail and travel discountsRestaurant and supermarket vouchersCinema ticket discounts24/7 free Employee Assistance ProgrammeMain Duties:Act as a professional point of contact and information centre for staff, visitors, and tenantsMaintain exceptional communication and customer interaction at all timesFollow all written and verbal instructions preciselyControl access points and manage visitor entryConduct regular patrols to protect people, property, and assetsInvestigate incidents and take appropriate action in line with policyComplete accurate daily reports, logs, and surveillance documentationCommunicate effectively across all platforms, including verbal and writtenMust-Haves:Valid frontline SIA licence and CCTVMinimum 2 year’s corporate security experienceExceptional communication and customer service skillsExcellent personal presentation and professionalismIT literate and confident using security systems and emergency equipmentFast thinker with strong problem-solving skillsPositive attitude and resilience when facing challengesIdeally available across 7 days per week Who We Are:Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Why Work For Us?Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.