VolkerWessels UK is a market leading contracting group of five closely linked businesses.
We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
We are recruiting for an ICT Field Support Engineer to support our 4,000 users across 120+ sites. This highly mobile role offers variety, challenge, and the chance to be a vital part of a collaborative ICT team.
Please note this is a site based role, based out of our Hoddesdon office with travel to our sites
About our role
Delivering 1st & 2nd line technical support-on-site and remotely
Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more
Supporting network connectivity, VPN access, and wireless configurations
Installing and configuring systems and applications to company standards
Managing user accounts and permissions in Active Directory
Maintaining accurate IT asset records and assisting with deployments
Creating documentation and sharing knowledge across the ICT team
Providing exceptional customer service with a friendly, "can-do" attitudeAbout you
A Level education or equivalent and demonstrable commercial networking experience
Experience of site set up, hardware repairs and troubleshooting
Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11
Experience supporting WAN environments and configuring mobile devices
Hands-on knowledge of Active Directory and hardware provisioning (Autopilot)
A proactive, self starter, and customer-focused mindset
If your past experience doesn't match perfectly with every requirement of the job
Why work with us?
VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs.
We offer competitive rewards and benefits, recognising the value we place on our employees.
We offer a range of benefits, including:
Competitive salary
Competitive annual leave and an additional day off on your birthday
Option to buy additional annual leave
Private medical care
Pension
Life Assurance
Cycle to Work scheme
Shopping and restaurants vouchers, rewards, and discounts
Training and development opportunities-comprehensive skills-based training
Family friendly polices including enhanced maternity benefits
Employee Assistance programme
Mental health, physical health, and financial support
24/7 Virtual GP serviceFairness, inclusion and respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.
If you need support with your application, please contact us at
Additional information
Note for Recruitment Agencies:
Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.
We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed
VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
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