Contract: Professional Services, Production & Technology
Location: Bradford, BD4 8PW
Hours of work: 40
Contract Type: Permanent
We are seeking a highly professional and proactive Receptionist who will act as the face of the building and deliver an exceptional first impression to all clients and visitors.
This is a very corporate role requiring someone with outstanding interpersonal skills and a strong customer service ethos.
Job Description
While the main responsibility will be managing the reception area during peak times, this role offers variety beyond the front desk.
You will support administrative and facilities tasks throughout the day, assist with events, and provide cover for the Facilities Support Manager during holidays or sickness.
This is an excellent opportunity for someone eager to learn more about facilities management and develop strong client-facing skills in a professional environment.
Key Responsibilities
* Act as the first point of contact for clients and visitors, delivering a professional and friendly service.
* Ensure the reception area is maintained to a 5-star standard, clean, tidy, and free from clutter.
* Build strong, professional relationships with clients and colleagues, promoting a positive image at all times.
* Proactively resolve client and visitor enquiries with a "yes-we-can" attitude.
* Support the coordination of events, including booking services, equipment, and hospitality.
* Assist with administrative and facilities tasks as required, ensuring smooth day-to-day operations.
* Provide cover for the Facilities Support Manager during absence, maintaining site standards.
* Communicate effectively at all levels and uphold company service standards.
Professional and Personal Competencies/Qualifications
* Corporate, client-facing presence with excellent interpersonal and telephone skills.
* Strong organisational ability and able to work on own initiative.
* Clear and confident communicator, with excellent written and verbal skills.
* Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Flexible, adaptable, and eager to learn about facilities management.
* Professional, polished appearance and ability to make important people feel valued.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
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