Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Description
We are currently recruiting for:
Position: Sales Lead
Location: Milton Keynes
Job Type: Full Time, Permanent
What you’ll do
As Sales Lead, you’ll lead the charge for your shop’s daily sales activities, including fulfilling e-commerce orders and merchandising. You’ll set the standard for customer experience in your shop and create an engaging cycling environment. This role requires enthusiasm and the ability to translate it into sales.
The goal? Build a community of dedicated clients who trust your shop for excellent service.
Sales & E-Commerce = 70%
* Lead store sales activities, including customer engagement, completing daily tasks, and monitoring sales.
* Manage all e-commerce sales related to your store's inventory, including orders, shipments, packing, shipping, and returns.
Training = 15%
* Organize and participate in sales training through role plays, secret shop results, and observing customer interactions.
* Ensure sales staff complete and apply learnings from Trek University courses, Dave Mitchell sales training, and other educational resources.
* Maintain store merchandising according to Visual Merchandising directives, including product placement, pricing, and restocking.
Product & Promotions = 5%
* Collaborate with the Store Manager to research new products for the store.
* Work with Retail Marketing to plan and execute promotional strategies, monitor ROI, and set up promotions.
If you don’t meet all criteria but believe your skills add value, please include a cover letter explaining why you’re suitable for the role.
Benefits at Trek:
* 25 days annual leave plus bank holidays
* Employee purchase discounts on bikes, parts, and accessories
* 24/7 employee assistance, virtual GP, and counselling services
* Health and wellbeing discounts, including gym memberships
* Retail discounts on high street and online brands including Asos, Argos, Sainsbury’s, M&S, John Lewis, Ikea, Tui, EasyJet, and more
* Discounted cinema tickets
* Paid time off for charity work
If you have specific needs regarding the recruitment or interview process, please mention this in your application, and we will support you.
If you like wild growth and working with enthusiastic over-achievers, you’ll enjoy your career with us!
Trek values individuality. Whether you love bikes or are new to them, we welcome diverse backgrounds and experiences, which enrich our team and culture.
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