What you’ll be doing
* Develop and deliver change, readiness, training, and communications strategies for SAP ERP projects and programmes.
* Lead change management for large-scale ERP programmes, ensuring effective stakeholder engagement and adoption.
* Apply SAP Activate methodology to structure and guide the implementation lifecycle.
* Design, develop, implement, and manage key change deliverables, including change impact analysis, training, and communications.
* Collaborate with Business Change Analysts, Change Champions, and functional leads to validate and refine impact assessments, building a strong internal network for change.
* Build and maintain strong relationships with external and internal teams to ensure alignment on goals.
* Manage Change Analysts, providing coaching and development to ensure effective delivery.
* Manage change to scope, time, and budget within agreed tolerances or elevate changes accordingly.
* Monitor and report on change readiness and adoption metrics.
* Ensure transparent, engaging, and well-communicated change strategies tailored to different directorates and audiences.
Location :
Hybrid / Reading, with travel to other Thames Water sites as needed
Working pattern or hours : 36 hours per week (Monday to Friday)
What you should bring to the role
* Proven experience at a senior level implementing ERP systems (e.g., SuccessFactors, Ariba, Fieldglass, S / 4HANA); experience with multiple solutions is preferred.
* Strong knowledge of change management frameworks, including change impact assessments, mapping, planning, and integration with other programmes.
* Exceptional stakeholder engagement skills, able to influence and adapt communication for different directorates and audiences.
* Ideally, experience in the utilities sector or similar large-scale operational environments.
* Demonstrated success in leading change for large-scale programmes, ideally within SAP ERP environments.
* Skilled in creating transparent, engaging, and well-communicated change strategies.
* Comfortable working with senior stakeholders and integrating plans across HR, commercial and finance teams as well as all the other directorates within the company.
* Hold a recognised change management qualification, such as Certified Change Management Professional (CCMP) or Prosci Change Management Certification or equivalent.
* Project management credentials (e.g., PRINCE2, PMP) are highly valued.
* In-depth knowledge of SAP Activate methodology and programme mobilisation, or equivalent frameworks.
* Proven expertise in delivering change impact analysis, engaging training, and impactful communications.
* Well-versed in organisational change models, such as ADKAR, to support effective transitions.
* Skilled in leading cross-functional teams and collaborating with third-party delivery partners for optimal outcomes.
* Strong understanding of benefits tracking, executive-level reporting, and governance best practices.
* Willingness to travel to multiple Thames Water sites as required.
What’s in it for you?
* Competitive salary from £85,000 - £95,000 per annum, depending on experience.
* 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
* Car Allowance.
* Performance-related pay plan directly linked to company performance measures and targets.
* Generous Pension Scheme through AON.
* Private Medical Health Care.
* Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
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