The Best Connection has been instructed on an exciting opportunity for an experienced Sales Assistant to join our client's team at their successful site in Grantham, Lincolnshire. This is a full-time, customer-facing role where you will work directly with a large and diverse customer base in a retail environment.
Key Responsibilities
* Assist with walk in enquiries on a regular basis.
* Answer, field and resolve customer queries over the phone and socials.
* Regularly market/advertise new and existing products online through social media channels.
* Ensure that customers feel welcome and have an excellent customer experience through any communication channel.
* Handle transactions which may be Cash or Card payments.
* Work closely with team members to ensure a smooth daily running of the shop.
* Creating and organising jewellery window displays in store.
Candidate Requirements
* Have previous experience within a customer facing role is desirable however previous experience within a customer service role within telecommunications as a minimum is essential.
* Have an active interest in jewellery personally or previous job roles (skills to value jewellery will be taught)
* Ability to converse with a diverse customer base seamlessly.
* Be technology literate and have experience using social media (personal or business)
* Show confidence and accuracy with cash handling.
* Show the ability to integrate into a small team environment but also be able to make independent decisions when required.
Benefits
* Full time, permanent contract from day one.
* Regular staff incentives.
* Company commission incentives based on performance.
* Competitive starting salary with salary reviews based on performance.
* Progression within the business when available.
* New skill sets training on how to value and authenticate jewellery.
* Salary banding (£28,000+) based on experience.
Key Details
* 5/7 Days worked a week with weekends being required to work on rotation.
* 08:30 - 17:30 on a working day.
* Due to the nature of the business, Bank Holidays not worked.
If you are interested in this role, please apply and a member of the team will be in contact.
The Best Connection is acting as an Employment Agency in relation to this vacancy.