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Community support worker

Liverpool (Merseyside)
North West Boroughs Healthcare NHS Foundation Trust
Community support worker
Posted: 1h ago
Offer description

Main area Older Adults Community - Mental Health Services Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Shifts: 8am-4pm. 1pm-9pm. 9am-5pm. Weekends also.) Job ref 350-MHC7340075

Site Leigh Moss Hospital Town Liverpool Salary £24,625 - £25,674 per annum Salary period Yearly Closing 30/07/2025 23:59 Interview date 06/08/2025

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Job overview

Come and join us at Leigh Moss Community Hub, based at Leigh Moss Hospital, Liverpool L14.

We are currently looking for a Support Worker to join our team.

This is an exciting role that will focus on supporting older people within our community that have a diagnosis of dementia or a severe and enduring mental illness.

There will be plenty of opportunities to work closely with our Multidisciplinary Teams, our colleagues within primary care and the voluntary and social enterprise sector. You will be able to deliver 1-1 care and intervention (mental health and physical health screening i.e. taking bloods and ecg's) and deliver groups supported by our experienced staff members.

We can offer you a variety of career development opportunities through our in-house training packages in addition to continual healthcare and professional development within Mersey Care.

We welcome applications from inpatient and adult health care settings as your skills will be transferable and we can offer you our specialist experience and training.


Main duties of the job

The aims of this work could include:

Support diagnostic care pathways (physical health screening and monitoring i.e take blood pressures, bloods, complete ecg's)

Reducing social isolation/loneliness by supporting the person with social re-engagement

Introducing the person to community resources

Signposting and supporting people to groups within the community and accompanying them to groups initially to build confidence

Supporting the person to attend appointments as part of care plan eg housing, GP, benefits advice

Supporting the person to address challenges within their current environment as part of care plan ie reduce clutter etc

Supporting person to leave the house to increase confidence as part of graduated programme

Supporting person to carry out community-based activities of daily living eg shopping

To carry out mindfulness/anxiety management on individual/group basis as appropriate

Support post diagnosis groups

To identify and develop resources of appropriate community resources available within the area

To introduce person to new hobbies /interests/ activities and link them with Life rooms / other appropriate local VCSE provision

To support the person to develop social networks

To support the person to structure time/ planning for week to increase engagement

To consider establishing /facilitating peer support groups


Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.


Detailed job description and main responsibilities

To coordinate the assessment and delivery of a planned programme of care with guidance andindirect supervision from a qualified practitioner and to contribute to formal assessment anddelivery of an individuals plan of care.

To assist with activities of daily living, social, recreational and occupational activities as agreed inthe service user care plan.

To report general observations and provide feedback to a qualified practitioner both verbally andin written formats, if required. This should include any concerns arising from the service userphysical or mental health.

To contribute to effective running of the service by providing and receiving information to/fromother departments or services. Ensure this information is provided in the most effective way i.e.telephone, fax or in writing.

To assist service users with self-administration of oral medication and ensure any concerns /issues about medication are reported back to a qualified practitioner.

To use a variety of verbal and non-verbal skills to overcome communication barriers presented byservice users due to their mental health needs.

To contribute to maintaining a safe environment for service user in the community (whereappropriate).

Please refer to the attached Job Description for a full list of duties and responsibilities.


Person specification


Qualifications

* Health and Social Care Level 2 qualification or equivalent experience
* Care Certificate
* Phlebotomy trained
* Physical Health competency basic passport
* MEWS
* Level 2 Smoking Cessation
* Good standard of education
* Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting
* Willing to work towards Level 3 Health Care qualification


Experience/ Knowledge

* Experience of working in a care setting
* Understanding of issues of confidentiality
* Experience of individuals with mental health problems or personal lived experience of mental health problems


Values

* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change oriented


Skills

* Able to communicate effectively
* Ability to work as a member of a team
* Ability to demonstrate a nonjudgemental attitude
* Ability to work on own initiative under the supervision of a qualified practitioner
* Ability to provide support and guidance to junior staff

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Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk ) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

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Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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