Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD
THIS POST IS FIXED TERM/SECONDMENT FOR 6 MONTHS (UNTIL 31.10.26) DUE TO SECONDMENT COVER
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
An exciting secondment opportunity has arisen for a Band 3 E‑Rostering Liaison Officer within the Workforce & Organisational Development – E‑Rostering Team at Betsi Cadwaladr University Health Board. This role will support the roll‑out, operation and ongoing use of the HealthRoster system across clinical and non‑clinical areas, helping services to work more efficiently and consistently.
This secondment is ideal for someone looking to develop experience in workforce systems, digital transformation, training and project support.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
* Support the roll‑out of HealthRoster in line with agreed project plans
* Act as a first point of contact for system users, resolving day‑to‑day queries
* Provide hands‑on support and coaching to staff using the system
* Assist with system administration, including user accounts and data maintenance
* Support the delivery of training for new and existing users
* Assist with roster setup, testing and data quality, ensuring alignment with ESR
* Support reporting, KPI production and benefits realisation activity
* Champion best practice and support staff through changes to ways of working
Working for our organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the Disability Confident Employer scheme.
Detailed Job Description And Main Responsibilities
This post is offered as a secondment, subject to agreement from your substantive line manager. The ability to travel across Health Board sites may be required.
Person specification – Qualifications And/or Knowledge
Essential criteria
* Diploma level or equivalent experience in IT, Administration, or other relevant areas such as HR, Finance, or clinical/non‑clinical roles
Desirable criteria
* ECDL or equivalent
* GCSE or equivalent Maths & English
Experience – Essential criteria
* Previous experience of using databases/computerised systems
* Experience of working in a busy team
* Experience of data collection/retrieval of information
Desirable criteria – Experience
* Experience of working in an NHS environment
* Experience of change management processes through new ways of working
* Experience of working on a roster
* Experience of using an E‑Rostering system
* Previous experience of working on projects
* Previous experience of delivering/supporting training to small groups
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