Love solving problems and helping people? This could be a great opportunity to bring your energy and communication skills to a fast-paced customer service team that really values what you bring to the table. This is an 8-month temporary assignment to start with, but there’s potential for it to become a permanent role depending on business needs – ideal if you’re looking to grow in a supportive and engaging customer service environment. The role involves supporting customers across multiple contact channels – including phone, email, and live chat – and helping them get what they need in a professional, friendly, and efficient way. You’ll be the first point of contact, taking ownership of each interaction to ensure every customer service experience is a positive one. Here’s what the job involves: * Delivering top-level customer service via phone, email, and digital platforms * Logging and maintaining accurate customer records in CRM systems * Handling queries, technical issues, and follow-up tasks with confidence * Supporting outbound campaigns and initiatives * Helping with process improvements and sharing ideas that make the service better * Dealing with complaints and escalating issues when necessary * Collaborating across teams to ensure a seamless customer service experience You’ll thrive in this ...