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Service director

York (North Yorkshire)
Active Care Group
Service director
Posted: 22 May
Offer description

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

Are you a visionary healthcare leader with a passion for quality, innovation, and excellence in neurorehabilitation?

We're looking for an exceptional Service Director to lead our Woodlands Neurological Rehabilitation Centre, a 27 bed specialist service dedicated to delivering outstanding care and life-changing outcomes for our patients.

About the role:

As Service Director, you will be responsible for driving clinical and operational excellence across a complex, multi-disciplinary service that includes specialist inpatient and outpatient care, neurorehabilitation services specialising in private spinal care. You will lead a highly skilled team to ensure that patients experience exceptional, person-centred care driven by measurable outcomes.

Your leadership will embed a culture of quality, continuous improvement, and innovation through our recently enhanced facilities include state-of-the-art therapy spaces, a fully equipped rehabilitation gym, and advanced technology-enabled rehabilitation equipment that support innovative, evidence-based treatment programmes. Combining clinically led therapies with cutting-edge rehabilitation technologies enables us to deliver highly effective, outcome-focused care tailored to every individual's goals and recovery journey.

At Woodlands, compassion, innovation, and excellence are at the heart of everything we do. We are committed to creating a safe, empowering, and supportive environment where every individual is encouraged to achieve their full potential.


What you'll be working:

Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service.

* Full-time hours: 37.5
* On-site
* Monday to Friday

What you'll be doing:

* Provide strategic and operational leadership for the Woodlands Neurological Rehabilitation Centre, ensuring delivery of high-quality, safe, and person-centred care.
* Ensure full compliance with all CQC regulatory standards, driving excellence in governance and service improvement.
* Embed robust quality assurance frameworks, monitor outcome measures, and promote a culture of accountability and continuous improvement.
* Oversee complex clinical pathways, including specialist tracheostomy and neurorehabilitation programs.
* Lead and inspire a multi-professional team to achieve outstanding patient outcomes and exceptional employee engagement.
* Develop and expand private healthcare inpatient and outpatient services, ensuring sustainable growth and service excellence.
* Maintain existing relationships with the local ICB, but also develop and promote new relationships with internal and external Case Managers, insurers and solicitors.
* Oversee the development and maintenance of a high quality, cutting edge environment

What you'll have:

* Proven experience in leading complex healthcare services within specialist care environments. Ideally in a private environment.
* Excellent understanding of the CQC regulatory framework and demonstrable success in achieving and maintaining compliance.
* Track record of embedding a quality-first culture and delivering measurable service improvements.
* Strong leadership and people management skills, with the ability to manage and motivate multidisciplinary teams.
* Experience in private healthcare, including the design and delivery of private inpatient and outpatient services and we would welcome conversations with those working within Private Acute Hospital settings.
* Passion for patient-centred care, innovation, and use of assistive and digital technologies to improve outcomes.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.

Why join us?

At Active Care Group, we are dedicated to empowering individuals through outstanding specialist rehabilitation and care. You'll be joining a national organisation recognised for its clinical expertise, innovation, and commitment to excellence.

This is your opportunity to shape the future of neurorehabilitation in Woodlands leading a dynamic team, transforming care pathways, and making a difference every day.

What to look forward to:

* 25 days plus bank holidays
* Birthday off
* Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities
* Active Reward App giving discounts and savings on your weekly shop
* Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
* A Nest Personal Pension account
* Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
* We recognise outstanding Active Behaviours via the Active Awards programme
* Enhanced Sick & Maternity Pay benefits
* Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
* and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

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