Job Description
Chef Works Europe Ltd. is looking for a self-motivated, highly organised Customer & Sales Support Exec who can work equally well solo and within a team. With a positive ‘can-do’ attitude and the ability to work well and accurately in a busy department, the successful candidate will report directly day-to-day to the Customer Experience Manager around the customer/sales team orders / needs. They will multi-task across various disciplines and communicate well, both verbally and in writing, with the many stakeholders across our business.
KEY RESPONSIBILITIES
Customer Service to all areas of business
1. Maintain the boardroom housing Chef Works & BRAGARD brands
2. Co-ordinate diary relating to customer presentations and customer visits
3. Offer product suggestions to customers needing support/ideas to actively create sales
4. Acknowledge and process customer orders. Predominantly by email however telephone or Teams communication with customers is also required
5. Check and communicate stock availability within our supply chain
6. Prepare meeting spaces for training & presentations including appropriate pulling together product and food when required
7. Schedule outgoing mail/package collections for all orders along with the necessary customs forms for all orders outside of the UK.
8. Take particular care of dat...