A fantastic opportunity has arisen to join a thriving and growing business in a brand-new role designed to support the smooth running of the office and deliver excellent customer service. As the Sales and Marketing Coordinator, you will play a key part in managing enquiries, supporting the sales team, coordinating appointments, and assisting with day-to-day administrative and basic marketing tasks.
This is an exciting position for someone who enjoys working in a fast-paced environment, communicating with customers, and keeping things organised.
Key Responsibilities
Act as a first point of contact for customer enquiries, delivering a friendly and professional service.
Follow up on incoming enquiries, ensuring all leads are accurately captured, logged, and progressed.
Arrange appointments for the sales team and engineers, ensuring schedules are managed efficiently.
Respond promptly to customer queries via phone, email, and other communication channels.
Support basic marketing activities such as updating social media platforms, assisting with content, and keeping the website up to date.
Provide general administrative support to Management, including filing, data entry, document preparation, and maintaining internal systems.
Assist in ensuring the office runs smoothly by helping with ad hoc tasks as required. The Candidate:
Previous administration experience in an office, customer service, or sales support environment.
Confident and professional communication skills, with experience in speaking directly to customers.
Strong organisational abilities with the capability to prioritise tasks and manage time effectively.
Self-motivated with good initiative and the ability to work both independently and as part of a team.
Positive work ethic and a proactive approach to problem solving.
Competent IT skills, including use of email, spreadsheets, and basic website or social media platforms.
Experience working within a sales support or coordinating role.
Familiarity with CRM systems.
Interest or experience in marketing or social media management. INDX