Area Manager - Head of People, Capability and Professional Standards (9239)
Join to apply for the Area Manager - Head of People, Capability and Professional Standards (9239) role at Norfolk County Council
Overview
NFRS is seeking a highly motivated and experienced manager to lead its People and Capability functions. As a core member of the Senior Leadership Team, the postholder will shape strategy, policy, and performance across workforce, culture, professional standards, and technical services, ensuring NFRS remains a modern, skilled, and resilient organisation ready to meet future challenges.
Responsibilities
* Provide visible leadership across People and Capability functions, driving continuous improvement in workforce planning, employee wellbeing, career management, and engagement.
* Oversee fleet, logistics, procurement, and technical services, ensuring that critical operational assets are safe, efficient, and sustainable to meet future service demands.
* Play a key role in maintaining organisational stability, performance, and resilience during a period of transition linked to the Norfolk and Suffolk Devolution Deal and the anticipated governance changes arising from the new Mayoral Combined County Authority.
* Receive a 10% allowance in recognition of the flexibility required to work outside core hours, including evenings and weekends, and a minimum of 166 additional hours per year under the NFRS Day Duty Flexible Working Policy.
Eligibility Criteria
* Hold the substantive post of Competent Area or Group Manager.
* Have operational command experience at large and complex incidents.
* Hold or be working towards Incident Command Level 4.
How to Apply
* Expression of interest (maximum 2,000 words) addressing how you meet the person specification.
* Current CV outlining your relevant experience and qualifications.
For an informal discussion about the role, please contact Assistant Chief Fire Officer Tony White at anthony.white2@norfolk.gov.uk
Benefits
* Competitive salary
* Generous holiday entitlement
* Health and Wellbeing services including fast-track physiotherapy and a free counselling service
* Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
* Financial benefits such as Norfolk Rewards employee discounts programme to save money on everyday groceries, clothes, holidays, technology, gym membership, cinema and days out.
* A Blue Light card for Fire Service and Social Care Workers
* Relocation expenses (where applicable)
* An advance of your expenses if you travel for work
* Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
* Tax efficient ways of getting extra pension and new bikes
* Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
* A payment if you refer someone you know to a hard to fill job
Application Deadline
Applications must be submitted by midnight Sunday 16th November 2025.
Recruitment Process
Shortlisted candidates will be invited to attend the Area Manager recruitment process, consisting of an operational assessment, staff panel and formal interview. This process is expected week to commencing 24th November; however dates will be confirmed nearer the time with shortlisted candidates.
Commitment to Values
Norfolk Fire and Rescue Service is a well-performing, inclusive, and forward-looking organisation. We are proud to serve our communities, work collaboratively with partners, and uphold the highest standards of professionalism and integrity. Applicants will be asked to confidentially disclose any current or previous complaints relating to their conduct and are required to declare if they are currently under investigation by any regulatory body or have any pending or previous decisions or sanctions that may affect their suitability to work for the Service.
EEO Statement
Norfolk County Council is an equal opportunities employer. All applicants will be considered regardless of age, disability, gender, pregnancy, marital status, race, religion, sex, and/or sexual orientation.
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