Overview
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally. We work together to drive a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.
This role focuses on building and improving our Customer Data Platform (CDP) to support smarter, more personalised marketing. You’ll work closely with marketing, analytics and data teams and help to represent customer journeys through our data—helping to power campaigns and keep integrations running smoothly. From improving data quality to supporting new use cases, you’ll develop the CDP so that it is reliable, flexible and ready to meet changing business needs.
As our Lead Adobe CDP Developer, you’ll have access to a wide range of benefits including:
* Hybrid working (we’re in the office 2 days per week)
* Annual pay reviews
* 26 days holiday (plus Bank Holidays)
* Adobe platform training and ongoing support where required
What you’ll be doing
* Take ownership of the CDP product, and collaborate with Marketing and Digital teams to translate data requirements into purposeful CDP developments and optimisations.
* Advise on architectural changes to the CDP such as identity linking rules and data quality management, to improve ongoing stability, scalability, and alignment with business needs.
* Design and implement platform integrations with other business tools and MarTech systems to support analytics and channel activation.
* Support with the overall management of the product backlog within the CDP team, and provide sizing estimates as requirements are prioritised.
* Help to identify, diagnose and implement fixes to platform bugs and data errors.
* Develop and deliver training for business users on CDP functionalities as they are developed - empowering them to leverage the platform effectively.
* Work as part of a wider MarTech centre of excellence to provide ongoing support and guidance that ensures user adoption and platform satisfaction.
* Collaborate with internal stakeholders to define effective CDP measurement frameworks and translate analytics into clear insights that report on customer journeys and campaign performance.
What you’ll have
* Experience developing a Customer Data Platform or similar marketing technology solution.
* Understanding of CDP functionality, data structures, and best practices for customer data management.
* Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications.
* Excellent communication, interpersonal, and stakeholder management skills.
* Experience in delivering training and providing user support for technical platforms.
* Experience with Adobe CDP and Snowflake preferred but not essential.
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