Senior IT Systems Analyst
We are currently looking for a Senior IT Systems Analyst to join Sovini, part of The Sovini Group. This is a permanent opportunity.
Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. We recognise candidates may have diverse needs, and we will always look to support this throughout the process.
As a Senior IT Systems Analyst, you will be expected to provide strategic and operational leadership for the delivery, development and support of housing and business systems across the Sovini Group. Acting as a senior bridge between IT and the business, ensuring systems, services and roadmaps are aligned to organisational priorities and deliver measurable value. Combine strong technical and delivery capability with Business Relationship Management (BRM) duties and will liaise between external clients and stakeholders and act as a trusted partner to business leads. You will proactively understand business objectives, challenges and future ambitions, translate these into prioritised IT demand, and ensure solutions are delivered effectively, compliantly and sustainably. Commit to equality and diversity and to promote non‑discriminatory practices in all aspects of work undertaken. Adhere with the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions.
Qualifications and Experience
* Relevant IT / Business Analysis qualification or certification
* Minimum of 3 years’ experience managing and supporting complex business systems (e.g., NEC Housing)
* Strong knowledge of the Housing sector, including NEC Housing system configuration, modules, and front‑end use
* Ability to design and deliver secure, reliable, and compliant IT solutions while managing work/packages to deadlines
* Experience identifying, analysing, and implementing system enhancements to drive continuous improvement and realise benefits
* Strong understanding of Housing Management processes and experience producing related documentation
* End‑to‑end application lifecycle experience (requirements gathering, design, configuration, testing, implementation, and post‑implementation review)
* Strong experience in business analysis, system documentation, user guides, and training/supporting system users
* Experience managing and documenting system changes in line with change management best practice
* High attention to detail
* Proactive and innovative mindset, with a focus on service improvement
* Experience defining system integrations and interfaces
* Experience planning, designing, and executing system testing, including UAT
* Experience managing, monitoring, and reporting performance against SLAs
* Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.
What We Offer
* Competitive salary – £51,000 per annum
* Hours – 36 per week (Monday-Friday)
* Agile working approach
* 28 days holiday + bank holidays (rising to 33 days after 5 years)
* Festive shutdown (3–4 days taken from holiday entitlement)
* Matched pension contributions up to 8%
* Life Assurance for every colleague
* Career development through bespoke L&D programmes
* Cycle 2 Work Scheme
* Corporate discount scheme
* Award‑winning health & wellbeing support (24/7 GP access, EAP, financial wellbeing tools & more)
Closing date – 2nd June 2026
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