This exciting and challenging role offers an opportunity for a highly motivated individual to join the Somerset Foundation Trust IT Services Desktop Support Team in Somerset.
The role involves leading, supervising, and allocating work for a team of specialist IT technicians. The post holder will ensure the delivery of high-quality IT support services to all users of trust systems, in accordance with policies, procedures, and service level agreements. Additionally, the post holder may deputise for the IT Support Manager on occasion.
Main duties of the job
* Lead, supervise, and allocate work for a team of specialist IT technicians.
* Assist in planning and delivering major IT project implementations.
* Ensure high-quality IT support services are provided, including adherence to IT Security, Data Protection, and Information Governance requirements.
* Deputise for the IT Support Manager when required.
* Participate in out-of-hours work to upgrade systems or complete critical tasks, including being part of the out-of-hours On Call Rota.
About us
At Somerset NHS Foundation Trust, we are committed to supporting our employees with benefits such as:
* Flexible working options
* NHS pension scheme
* Generous annual leave
* Career development opportunities
Employees also gain access to our Blue Light Card for exclusive discounts and NHS-specific perks. We foster a diverse, skilled, and inclusive workforce and welcome applications from all backgrounds.
Why Somerset? Somerset offers idyllic countryside, natural beauty, and vibrant cities like Bristol, Bath, and Exeter. The region features excellent educational facilities and affordable housing, making it an ideal place to build your career and future.
Somerset truly has it all — peaceful countryside and lively city life, suitable for everyone.
Job responsibilities
Responsible for the day-to-day leadership of a busy desktop support team. Please see the attached Job Description & Person Specification for detailed responsibilities.
Person Specification
Qualifications
* Please see attached Job Description & Person Specification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to identify any previous criminal convictions.
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