Job summary
We are currently seeking to appoint a Medical receptionist for 30 hours per week over 4 days per week at our friendly, supportive practice, to provide a high level of quality care to our patients.
As a forward-thinking and innovative practice, we require a similarly motivated and enthusiastic receptionist to join our team.
Responsibilities
* Being a first point of contact for our patients, whether it be face to face or by the telephone, to offer support and guidance on choosing the right service at the right time.
* Dealing with administrative tasks behind the scenes, processing incoming documents from third parties, prescriptions, GP Requests and much more.
* Deal with home visit requests, carefully noting all details
* Arrange transport to hospital appointments for housebound patients
* Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
* Ensure that the system is operational at the beginning of each day and switched over to night service and that the answer phone is operational at the end of each day.
* Appointment system management: Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical records.
* Monitor effectiveness of the system and report any problems or variations required.
* Medical records management: Ensure that all records are accurately compiled in advance for each consulting session.
* Retrieve and refile records as required, following records management processes.
* Ensure correspondence, reports, results, etc., are filed in the correct record.
* Consultation room preparations: Clearing and restocking of consulting rooms; rooms prepared for each consulting session and left tidy and secure after sessions.
About us
The clinical team consists of five GP Partners, 3 Salaried GPs, three Practice Nurses and four HCAs as well as the extended team of pharmacists, social prescribers and first contact practitioners, all supported by a committed administrative and managerial team.
Details
* Date posted: 29 October 2025
* Pay scheme: Other
* Salary: £12.25 an hour
* Contract: Permanent
* Working pattern: Part-time
* Reference number: A1164-25-0007
Job locations
* 26 Smawthorne Lane, Castleford, West Yorkshire, WF10 4EN
* Fryston Road Surgery, 175 Fryston Road, Castleford, West Yorkshire, WF10 3LP
Qualifications
Essential
* GCSE grade A to C in English and Maths
* Experience of working within a busy reception team.
Desirable
* Experience of working in primary care
Employer details
Henry Moore Clinic
Address: 26 Smawthorne Lane, Castleford, West Yorkshire, WF10 4EN
Website: Henry Moore Clinic
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