Why should you join our team?
We have an exciting opportunity to join our dynamic restaurant team as a Duty Manager. Every team member plays a vital role in delivering the best experience for our customers. We pride ourselves on creating a welcoming and inclusive environment for all to excel and develop in their roles.
Our amazing benefits:
* Enjoy an unlimited 50% discount on food for you and your friends and family at any of our Bistrots
* Receive an attractive service charge on top of your competitive hourly pay
* Access Wagestream, a financial wellbeing platform to track earnings, access wages before payday, set up savings, and check your financial health
* Get discounted room rates at our two hotels
* Enjoy discounted selected dishes on shift and wines at cost price
* Benefit from our 24/7 employee assistance program for well-being support
* Participate in staff nights out and enjoy daily and monthly incentives
* Have the chance to win holiday vouchers through annual company rewards
* Engage in our Future Leaders course for bespoke career development
* Receive length of service awards
What will the role involve?
* Ensuring staffing levels are adequate for each shift and addressing any issues promptly
* Anticipating client needs and reacting to enhance customer satisfaction
* Providing flexibility to assist in other areas of the restaurant as needed
* Briefing the front of house team to meet customer satisfaction and upselling targets
* Maintaining clear communication with the kitchen to ensure readiness for service and product availability
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