Service Manager | £40,000 - £45,000 📍 Chelmsford |⏰ 40 hours per week (Flexible) An exciting opportunity has arisen for an experienced Service Manager to join a growing business where you can truly make an impact. This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and implementing meaningful change. You will play a key part in ensuring smooth day to day delivery while continuously enhancing performance and customer experience. What you will be doing: Overseeing and coordinating day to day service operations Managing workloads, schedules, and performance to maximise efficiency Acting as a key link between teams to ensure seamless communication Identifying areas for improvement and implementing positive change Managing escalations and maintaining high customer service standardsAbout you: Previous experience in a Service Manager, Operations, or Planning role A confident decision maker who thrives in a fast paced environment Proven ability to implement change and improve processes Highly organised, resilient, and solutions focused Strong communication skills with a customer first approachThe details: Salary: £40,000 - £45,000 40 hours per week with flexibility Office-based (must be available between 9am-5pm) Based in Chelmsford No on-site parking, but excellent public transport links ...