Joining our friendly and hardworking family as a Yard Customer/Sales Expert, you’ll be on the front line dealing with our customers who come into our yard. You will play a vital role in our continued success by providing first-class service and ensuring the safety of colleagues and customers at all times.
What will I be doing? No two days are the same in TP branch life, but here are some key responsibilities:
* Delivering high standards of customer service by being helpful and friendly, building relationships with our customers, many of whom will be on a first-name basis.
* Processing customer orders outside, including handling larger customer orders, and loading and unloading vehicles.
* Unloading building products from supplier deliveries and accurately recording them in the branch warehouse.
* Using a forklift is ideal, but full training will be provided.
* Maintaining a tidy and safe working environment to ensure safety standards are upheld.
What experience do you need? This is a key customer-facing role. You need to be able to provide great customer service, build and develop effective customer relationships, and work as part of a team. We can teach you the rest.
Does this sound like you? We hope you can say ‘Yes’ to all of the following characteristics, which are in the DNA of all our fantastic Yard Customer/Sales Experts:
* Someone who is physically active, as this role is outside and involves lifting heavy building materials.
* Someone with a friendly and outgoing personality who is happy to communicate face-to-face with customers and build strong relationships.
* Someone who is adaptable, resilient, and tenacious, with high energy and drive.
* Someone who thrives in a dynamic and fast-paced environment.
Being a Yard Customer/Sales Expert at TP offers a fantastic opportunity to excel and develop your career. You will be encouraged to enroll in a TP development scheme available to colleagues and managers at all levels. We will support your growth with a development plan aligned with our values.
You will also receive £Competitive pay + Benefits, which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and group-wide colleague discounts across the Travis Perkins Group (including Toolstation). Additionally, there are online discounts at leading retailers, airport parking, theme parks, dining out, and cinemas. Our working hours promote a great work-life balance, allowing most of our customers to enjoy weekends and bank holidays off.
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