The Medical Imaging Service Line at Derriford Hospital and its peripheral sites provide diagnostic and treatment pathways for a wide spectrum of emergency and elective patients from across the South West through the use of Magnetic Resonance Imaging (MRI), Computed Tomography (CT), Ultrasound (US), Interventional Radiology (IR), Plain Film (PF), Nuclear Medicine and Fluoroscopy.
To provide a high-quality service in any area of Derriford Hospital or outlying departments as required.
All staff will be expected to undertake examinations on both public and private sector patients, and participate in an Agenda for Change compliant rota including 7 day working and 24 hour cover
To support the effective delivery and operations of the Imaging department
The role of the Imaging Care Assistant is essential to safe and efficient patient flow across the department, responding to the needs of the service to provide support to patients and their clinician during their time in the department,
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To facilitate the throughput of patients attending the Imaging Department so as to optimise the use of all resources and minimising delays.
To support service delivery during weekdays, weekends, evenings, nights and bank holidays as part of a roster. This incorporates locations at Derriford Hospital, Derriford Research Park,, Derriford UTC, Plymouth Community Diagnostic Centre and in the community in the pre hospital setting.
To register and book in patients on the computerised radiology system (CRIS) when required.
Book patients on to the portering system (synbiotix)
Providing reassurance to patients using the departments giving information to patients about their procedures.
Providing emotional and physical support to patients during their treatments.
Reporting any faults with equipment.
Take patient observations when required.
Conduct point of care testing when required.
Cannulate patients when required
Doing patient observations
Assisting with the preparation and cleaning of clinical rooms
Job responsibilities
* Accompanying patients to and from the scan room, providing advice to the patient on the correct way to change for their examination if required and where necessary assist with undressing and dressing.
* To assist Radiographers/Sonographers/Registrars/Radiologists during patient examination as required using manual handling skills & mechanical aids when appropriate.
* To ensure the scan rooms are clean, tidy and well stocked according to the requirements of each room at all times.
* To be familiar with imaging procedures of all modalities in order to be able to explain them to patients of all ages & abilities, carers & relatives & report any concerns to a radiographer.
* To provide support for anxious, emotional, frightened & terminally ill patients of all ages & their relatives.
* In the absence of the inpatient coordinator provide this role by assessing the clinical urgency of the patient, coordinate with the wards and input the tasks in to the portering system Synbiotix
* To transport patients to and from the department in wheelchairs or beds either alone or with a porter or colleague as necessary. Also moving equipment from one modality to another,
* To assess any infection risks and use necessary precautions. There may be on occasional contact with bodily fluids. To be competent in infection control issues concerning medical equipment in all areas of imaging.
* To be able to organise and prioritise your own workload to maintain efficient and effective patient management.
For further details please see attached JD&PS.
Person Specification
Knowledge and Experience
* Demonstrable experience of working with public in customer service or caring field.
* Previous demonstrable experience of Microsoft packages and Databases
* Demonstrable experience of working within a health care environment
* Recent demonstrable healthcare experience, preferably within a hospital environment
* Proven knowledge of patient administration system
Qualifications
* Functional skills level 2 in English and Maths
* Hold an NVQ Level 3 in a care related subject, be prepared to study for one or hold equivalent demonstrable experience
* Hold or be prepared to undertake the Care certificate or equivalent within 3 months of appointment.
* Clinical skills patient observations
* Care certificate or equivalent in Healthcare
* Educated to GCSE or equivalent standard in English and Maths - grades A-C / 4-9
Aptitude and Abilities
* Ability to prioritise competing workloads
* Must be able to work collaboratively as part of a large team.
* Ability to read, understand and follow the Trust policies and procedures
We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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