Development Engagement & Aftercare Manager Rate: £27 per hour PAYE Contract: 12 weeks initially (covering a permanent post) Location: West London (office-based, 5 days per week when required) Start: ASAP A forward-thinking West London Council is seeking an experienced Development Engagement & Aftercare Manager to support its ambitious regeneration and development programme. This role offers a unique opportunity to make a tangible difference by improving local communities and helping residents settle into new, high-quality homes. You’ll play an instrumental part in ensuring development projects are delivered with transparency and collaboration, leading engagement activity and providing an excellent aftercare experience for residents moving into new developments. If you’re passionate about place-making, communication, and customer care, this is a role that will suit you perfectly. Key Responsibilities Lead on communication, consultation, and stakeholder engagement across a range of residential-led development schemes. Manage onboarding and aftercare services to ensure a smooth and responsive process for new residents. Act as a trusted point of contact for residents, developers, and internal teams, ensuring issues are resolved efficiently and positively. Support data recording, reporting, and continuous service improvement. Work collaboratively within a dynamic team environment and be available to attend the office i...