Job Description
Duties:
* Set-up Refresh Clinic
* Move the required quantity of devices from the onsite storage location to the Refresh Clinic location
* Login to any system as required
* Refresh Laptops
* Handover and collect devices in accordance with the migration schedule
* Update the Contractor's workflow management system
* Report issues arising from migration activity promptly
* Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer
* Conduct manual stock checks daily
* Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules
Candidates must hold or be willing to undergo SC Clearance. A full UK driving license is required.
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