Job Title: General Manager – Luxury Rehabilitation Centre – London Salary: Up to £70,000
An exceptional opportunity has arisen for an operationally focused General Manager to lead a luxury, high-end rehabilitation and wellness centre in London.
We are seeking a hands-on, people-focused leader — someone who leads from the front, inspires their team, and ensures that every guest, resident, and visitor receives world-class service. The successful candidate will come from a hospitality environment, with a proven track record in managing multi-disciplinary teams and driving both service standards and commercial performance.
Oversee the day-to-day operations of the centre, ensuring the delivery of outstanding hospitality, catering, housekeeping, and guest services
Lead, motivate and inspire a large operational team across multiple service areas
Drive operational excellence, ensuring smooth, efficient, and compliant service delivery
Maintain impeccable standards across all hospitality touchpoints — from dining and housekeeping to front-of-house and client experience
Support the development of internal processes, standards, and operational policies as the centre becomes fully established
Experienced General Manager or Operations Manager from a hospitality background
A visible leader who is operationally hands-on and passionate about service excellence
Proven success in managing large teams, developing people, and creating a strong, inclusive workplace culture
Demonstrable experience with budget control, financial reporting, and commercial strategy
Strong understanding of health & safety, compliance, and quality standards in a regulated or service-led setting
Competitive salary and discretionary bonus scheme
~ Private medical insurance
~ Company pension plan
~27 days annual leave (plus bank holidays), rising with service
~ Free meals on shift
~ Enhanced family-friendly and wellbeing policies
~ Comprehensive training and professional development
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