Job: Retail Branch & Transfer Manager
Salary: £28,200 per year (OTE £35,220)
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
Retail Branch & Transfer Manager role requiring a high level of customer service, sales and operational oversight.
Responsibilities
* Buy cars and ensure the efficient running of their branches. Serve as the main point of contact for customers.
* Contact customers and prioritise your diary to achieve appointments and meet targets.
* Perform appraisals on cars, negotiate prices, close deals, and deliver exceptional customer service.
* Liaise with the back office and work colleagues.
* Assist the transport department as required when not buying cars.
Requirements
* A current full UK manual driving licence
* Experience of working in a target‑driven environment
* Customer‑focused with excellent communication skills and telephone manner
* Ability to work well under pressure and independently (lone working)
* Ability to organise and prioritise own workload
* Ability to build lasting relationships with clients/customers
* Excellent administration and IT skills
Extra Benefits
* Discounted gym membership
* Team social events budget available to all
* Monthly & annual bonuses, incentives & rewards
* Accrue extra holidays for length of service
* Healthcare cash plan
* Pension scheme
* Structured progression programmes & pay increases
The position would best suit an experienced customer‑facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market‑leading brand.
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