Detailed job description and main responsibilities You will be part of a busy and friendly team, working closely with consultants, nursing staff, clinical teams, managers, and administrative colleagues across the specialty to ensure the smooth and efficient running of services. The role involves managing and maintaining waiting lists, booking chemotherapy and day case treatments, coordinating patient admissions, and ensuring accurate and timely data entry on Trust systems such as Nervecentre and Bookwise, in line with Trust Access and RTT policies. Please see job description Person specification Training & Qualifications Essential criteria GCSE Maths and English ( Grade 4/C or above Functional Skills Level 2 Desirable criteria ECDL Qualification Experience Essential criteria Experience of working in a busy office or administrative environment, managing a varied workload and meeting deadlines Experience of using Microsoft Office applications Experience of handling confidential information in line with organisational policies and maintaining high standards of data accuracy. Desirable criteria Experience in a customer Service environment Recent Recent NHS experience Communication and relationship Essential criteria Ability to contribute to team working and to develop good working relationships. Excellent written and verbal communication skills with a professional and courteous manner Ability to demonstrate tact and diplomacy when handling sensitive issues. Analytical and Judgement Skills Essential criteria Able to prioritise workload effectively based on urgency and importance, ensuring time-critical tasks are completed promptly Demonstrates sound judgement when managing competing demands, adjusting priorities to maintain service delivery. Maintains organisation and focus in a busy environment, ensuring both urgent and routine work are managed efficiently. Planning and Organisation Skills Essential criteria Works within prescribed deadlines Consistently works to high standards Ability to organise own work schedule Physical Skills Essential criteria To be able to carry out light physical duties safely, including moving files, organising records. Other requirements Desirable criteria To be able to work on a shift pattern between the hours of 08:00-18:00 Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace Remains calm and co-operative under pressure or in difficult and uncertain situations Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. Applicants are kindly requested to refrain from using AI at any stage during the recruitment process. Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms. Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly. Easy read application: If you have a disability and find online job applications difficult, you can use an easy read application form instead. To get this form, please email