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Services manager

Bristol (City of Bristol)
One25
Service manager
€22,418.4 a year
Posted: 16h ago
Offer description

Services Manager (Part Time, Female Only)

Join to apply for the Services Manager role at One25.

Are you passionate about delivering innovative services to support women who street sex work in Bristol? We are looking for an inspiring leader who can apply excellent service and people management skills, and who can build partnerships to achieve the best outcomes for One25's service users.

One25 works with women who are trapped in street sex work, supporting them to move from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women in Bristol.

We do this through our night outreach service which is a lifeline for nearly 200 women on Bristol's streets. Our Health Hub provides vital support for women to access health services and healthcare professionals. Our caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live.

Role Overview

* Oversee management of the health hub service and group work activities.
* Work collaboratively with other service managers to support the delivery of and connection between One25's van outreach and casework services.
* Support a team of specialist case workers to deliver one-to-one support to women, as well as working closely with dedicated volunteers within services.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they'd like to discuss this further.

Qualifications and Experience

* Strong service and people management skills.
* Experience in delivering trauma-informed support to women experiencing multiple disadvantages.
* Ability to build partnerships and collaborate across services.

Benefits

* Enhanced DBS disclosure required.
* External supervision and reflective practice to support your mental wellbeing and professional development.
* Generous leave allowances: 33 days holiday including bank holidays; additional leave linked with length of service, 2 days wellness leave; up to 13 additional days' time off in lieu; plus additional time off on any working days that fall during the Christmas and New Year closure.
* Option to join the 4 Day Week pilot following successful completion of probation period (work 20% less for the same salary).
* Enhanced company sick pay.
* Enhanced maternity, adoption and paternity/partner pay.
* Access to Employee Assistance Programme.
* Access to HSF Health Plan.
* Mental Health Champions.
* Reflective practice sessions.
* Cycle Scheme.
* Opt‑out pension scheme.

Hours & Salary

Hours: 22.5 hours per week over 3 days (Wednesday–Friday). Service managers are required to complete a monthly van outreach shift (evening hours which can be taken back as TOIL) and to participate in the evening on‑call rota (typically once every few months). After successful completion of probation period, employees have the option to join the 4 Day Week pilot (work 20% less for the same salary).

Salary: £22,418.40 per annum (£37,364 FTE).

Contract

Permanent.

Location

St Paul’s, Bristol.

Application Deadline

Applications by 9 am Monday 09 December 2025.

Interview Dates

Interviews on Monday 15 December 2025.

Start Date

As soon as possible.

To apply

Please submit a CV and a cover letter to describing (approx. 700 words) why you are the right person for this role. You should ensure your CV and letter help us understand how you meet the criteria listed in the person specification. Please refer to One25's Applicant Guide for more information about how to develop your application and what you can expect from employment at One25.

Applications can also be sent by post to:
The Executive Assistant
140 Grosvenor Road, St Pauls, Bristol, BS2 8YA.

Contact

If you have any queries, please contact or telephone 0117 909 8832.

Job Description & Person Specification

Download (01/01/1970 - 58 KB).

We encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce. We also actively promote inclusion of ethnic diversity and are taking positive action under the Equality Act 2010 (Section 159). Applicants who meet the essential criteria for the role will receive a guaranteed interview when they complete the Equalities Form.

We are happy to discuss any reasonable adjustments individuals may require during the application and interview process to make it as inclusive as possible.

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